Dr. Brian was the ER pediatric dentist on-call when my daughter had a dental emergency. Though it was a Saturday, and a holiday weekend, Dr. Brian responded quickly to my daughter's injury. His gentle confidence put my daughter at ease during a slightly scary (and painful) situation. As he worked, he thoroughly explained all procedures. Dr. Brian did an especially excellent job of explaining the procedures to my daughter using kid-friendly language. Once the exam and procedures were complete, Dr. Brian gave me a paper explaining my daughter's injury, what he did to fix it, and follow-up instructions. Later one of Dr. Brian's staff members called to check on my daughter. Though Dr. Brian is not our regular dentist, we would happily return to him in the future, and would definitely recommend Upstate Pediatric Dentistry to others.