The Tonya Jones SalonSpa is always an excellent experience & I am very happy with my stylist - she's the best! She is constantly helping her co-workers with things while at the same time making sure I'm comfortable and satisfied. That being said, I am unhappy to hear the prices are being increased. I feel they are already high. Most people cannot afford to pay any more. I feel you may run the risk of losing customers. If there are to be price increases, it is crucial to let the customers know when and how much so that they can make other arrangements before their next service is due if they cannot come to your salon anymore. Also, your prices for shampooing, etc. should be listed on your website. In the salon, the prices should be listed somewhere in the front & gone over with the customer every time before the appointment ever begins to avoid any surprises or dissatisfaction. The expensiveness & price increase are the reasons I am more unlikely to refer friends/family.