96.3% would refer friends and family to us

1 stars Customer since 2002

I have not been to Birmingham in awhile. I thought I would make an appointment with TJ. The lady I spoke with named a stylist that had an appointment open. I went never offered anything to drink, told my stylist I wanted to take some 2' length off. He bleached the bottom of my hair, did a root touch up and trim. My bill was 320.00 not including the tip. I was charged for a gloss I never asked for, then told my stylist was a master stylist..... None of this was communicated by the stylist to me or when booking the appointment. I literally went by the prices set forth online. I told the appointment lady over the phone what I wanted and the stylist. 320.00 for a 5 second haircut and some bleach at the bottom is ridiculous and to sneak in a gloss is unprofessional. #buyer beware of fancy marketing.

3 stars Verified customer

Services were running late, and I ended up having to come back at a later time. This has happened multiple times from several technicians.

4 stars Customer since 2015

I love your receptionist! I'm not sure of her name but she is always so pleasant and has a genuine smile. She is a wonderful asset to your company.

4 stars Verified customer

Amy was great!! I needed a blowout and she did a great job! Great wash too although the massage could've been better. Nonetheless I highly recommend!! Great service and great salon environment!

5 stars Customer since 2016

Amy was great and made my 14 year old feel so comfortable! Thx!!

5 stars Customer since 2016

Excellent! Danielle did a great job and all of the staff was friendly! I will be back!

5 stars Customer since 2015

Relaxing and friendly staff

5 stars Verified customer

Great experience from start to finish!

1 stars Verified customer

I colored my hair but the roots instead of black had reddish streaks. I was quoted $93.00 during a consultation the week before than was charged $115.00.

5 stars Customer since 2009

Extraordinary service!