I have not been to Birmingham in awhile. I thought I would make an appointment with TJ. The lady I spoke with named a stylist that had an appointment open. I went never offered anything to drink, told my stylist I wanted to take some 2' length off. He bleached the bottom of my hair, did a root touch up and trim. My bill was 320.00 not including the tip. I was charged for a gloss I never asked for, then told my stylist was a master stylist..... None of this was communicated by the stylist to me or when booking the appointment. I literally went by the prices set forth online. I told the appointment lady over the phone what I wanted and the stylist. 320.00 for a 5 second haircut and some bleach at the bottom is ridiculous and to sneak in a gloss is unprofessional. #buyer beware of fancy marketing.