84.1% would refer friends and family to us

5 stars Verified customer

Terrific experience. Easy check-in, and I didn't wait past my appt time, which seems to be the norm these days. All of the staff were very pleasant and professional.

5 stars Verified customer

My visit with Dr. Alan Brown was excellent! After a scary diagnosis of Bell's Palsy, Dr. Brown assured me that everything would be fine and showed me how to best care for my eyes during this time. His sense of humor is the best and can always make you smile!

1 stars Verified customer

Although I like Dr. Jeffrey Calliste, my experience with the office staff very disappointing. I found the receptionist to be very loud & rude, there was an issue with my insurance & she did take care of it. But when I try to tell her something of what I thought was important - she said very loud "I got this". just rude.

We received a phone call that my glasses were ready -NO ONE MENTIONED THAT THE OFFICE WAS CLOSED BETWEEN 12:00 -1:00 for lunch. Really ...NO coverage during this time - very unprofessional! SO not knowing this I arrive at 12:00 to be told have a sit they're out to lunch. After my complaint to the Manager I was given my glasses, but have to go back for adjustments. Also after taking time to enter all my info in computer - the office did not have my e-mail address correct. The receptionist called & e-mailed my husband - not me - this made me question if any of the info entered by me was correct? I came home to learn my husband had the same problem when he picked up his glasses - NO ONE TOLD HIM THE OFFICE WAS CLOSED FOR LUNCH, so obviously no one mentioned that point to him. VERY Unprofessional - my time is also important - I expect better customer service.

5 stars Verified customer

My visit at your office were very professional and friendly, I have recommended your office to

two friends of mind.

Sincerely,

Evelyn Tucker

3 stars Verified customer

Long waiting time for the appointment

4 stars Verified customer

My experience dealing with Dr. Glenda Brown have always been excellent. She goes the extra mile with her patients. The only thing Thomas could do would be to get people in at their appointed time without long waits.

3 stars Verified customer

Long wait , front office seemed overwhelmed, I did all paperwork online, but had to do again there? I did like the doctors. The office was very clean.

3 stars Verified customer

Wait time is ridiculous, as always. WAY too long. The staff was very nice, but if there were another pediatric option around, I would go there simply because of the ridiculous wait. It's the same at their other locations, so it must just be the way they choose to run their practice.

5 stars Verified customer

My visit was very professional and courteous

5 stars Verified customer

The staff was sensitive to my emergency and Dir. Brown certainly knew how to handle my situation. I really appreciate being able to see well, once again.