84.4% would refer friends and family to us

4 stars Verified customer

Everything was great but do not like the self check in kiosk, it takes away from feeling like the office actually thinks of you as a person and not a paycheck. I'm sure it's not easy for elderly patients and not to mention we are there for eye problems- computers aren't the easiest to read in some situations.

4 stars Verified customer

The visit was very efficient. My exam was extremely thorough, and the overall experience was as pleasant as any doctor visit could be.

1 stars Verified customer

terrible !!!!!!!!!!!!!

5 stars Verified customer

Dr. Brown is wonderful. My elementary school aged son came in urgently with eye pain and a piece of his contact stuck in his eye. She explained what she was doing every step of the way - my son and I both had a sense of calm and trust that she would make everything better. On every visit, she is professional and nurturing. The Suwanee office staff are all incredibly helpful as well.

5 stars Verified customer

Great staff.. They all treat my daughter great...

4 stars Verified customer

I have complained before about your front desk/receptionist person before-she is rude, mumbles, does not smile or greet anyone-not only have I heard her treat me that way but other patients also. You can ask her a question or question the amount due and she looks at you, rolls her eye and then mumbles. Everyone else in the office is GREAT!! I have been a patient of Thomas Eye for years---To me that position should be a key point in your office, it is the first person your patient encounters--

2 stars Verified customer

We made an appointment for 1:35 for my daughter. We didn't see the doctor until after 3:00. This is the second time we've had to experience extensive wait times at Thomas Eye Group. What's the point of making an appointment if you end up sitting there all afternoon anyway? We will be looking for a new eye doctor. The eye doctor I go to has me in and out in less than an hour from my appointment time.

5 stars Verified customer

Knowledgeable, kind, and prompt

5 stars Verified customer

Excellent service from Mary. She is very customer oriented

Joe

5 stars Verified customer

Fantastic experience. Very professional and tech Cathy was very kind and helpful and Dr Brown was the best. Very timely and optician was helpful