84.2% would refer friends and family to us

3 stars Verified customer

This was my first experience with my son; however, my husband has been in with out youngest son as well!

5 stars Verified customer

Thomas eye group is an excellent eye company.

I would recommend this company to friends and


5 stars Verified customer

The experience at Thomas Eye Group, Suwannee location, is wonderful.

Easy check in, prompt attention and service and everyone is friendly and courteous.

The office is clean and inviting. We will continue to got to Thomas Eye Group in the future for our family's eye care.

4 stars Verified customer

I appreciate that they value my time as well as their own. I was in and out in just over an hour for my exam and yet did not feel rushed or that they didn't have time for my questions. Very professional.

5 stars Verified customer

Very clean and friendly. My 4 yr old son needed to get his eyes tested and found out he needs glasses. He does horrible @ doctors normally, but the staff and Dr S, were great and he felt comfortable and did an awesome job. Glasses came in 3 days after ordering them and my son was excited to go back :)

1 stars Verified customer

The doctor was not professinal the patient is exam then after the intial exam the doctor doesn't explain anything to the patient you have to ask question that the doctor suppose to be explaining to the patient. then you feel like the doctor didn't wan't to answer the question you ask them just by not really caring to answer the question. Race plays a factor in this feedback answer Poor treatment form doctors.

5 stars Verified customer

Professional and courteous

5 stars Verified customer

Highly Professional staff moved my wife through process of checking her eyes and noting what needed to be corrected. An experience that was informative for all concerned.

2 stars Verified customer

Check out line was extremely long and slow, only one person behind

desk, with an average of 6 people in line at all times waiting to pay, reschedule,

and ask insurance questions. HORRIBLE!! Waiting to see the "one" person that

shows glasses was just as bad, if not worse.

2 stars Verified customer

The wait to get in to see the dr. was long, even though we had one of the first appointments. And at checkout, there was no line and yet the lady managed to work on someone elses account while we were left waiting for 5 minutes. I think they should be responsive to the customer that is standing there in front of them, waiting to check out, vs. a file. She did apologize once, but kept on working on the file. So tired of the wait times--to see the dr./nurse and then to now checkout. When will an appointment actually mean you are seen at the appointment time?

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