Although I like Dr. Jeffrey Calliste, my experience with the office staff very disappointing. I found the receptionist to be very loud & rude, there was an issue with my insurance & she did take care of it. But when I try to tell her something of what I thought was important - she said very loud "I got this". just rude.
We received a phone call that my glasses were ready -NO ONE MENTIONED THAT THE OFFICE WAS CLOSED BETWEEN 12:00 -1:00 for lunch. Really ...NO coverage during this time - very unprofessional! SO not knowing this I arrive at 12:00 to be told have a sit they're out to lunch. After my complaint to the Manager I was given my glasses, but have to go back for adjustments. Also after taking time to enter all my info in computer - the office did not have my e-mail address correct. The receptionist called & e-mailed my husband - not me - this made me question if any of the info entered by me was correct? I came home to learn my husband had the same problem when he picked up his glasses - NO ONE TOLD HIM THE OFFICE WAS CLOSED FOR LUNCH, so obviously no one mentioned that point to him. VERY Unprofessional - my time is also important - I expect better customer service.