practice has become too large and impersonal. Scheduling difficulties, as you schedule via call center based in California.
Can;t get anyone at Thomas Eye Group to answer a direct line. Most employees aren't friendly and act like they are doing you a favor to see or talk to you. Very poor communication.
Employees are rushed and constant computer problems. Wait in office is too long. Very disappointed, as our family has been with Thomas Eye Group for over twenty years.
Husband had problems with wrong prescription being put in his glasses several years ago, but decided to give them another try. Won't be back!