84.6% would refer friends and family to us

5 stars Verified customer

I really enjoyed the friendly environment of everyone in the office. From the people at the front desk all the way to the lady who helped me look at different glasses. I got there a little early and still didn't have to wait until my appt time. They began checking my eyes right away. I love this place. The one in Lilburn is a rocks throw from my house so I will be visiting that going forward. I hope they can stand up to my expectation since Suwanee set the bar high... Thanks again :-)

5 stars Verified customer

Good experience.

5 stars Verified customer

Always high quality, personal attention by Dr Carlisle and his staff of medical assistants!

2 stars Verified customer

The young technicians werel delightful and very professional. BUT, I was a bit surprised by Dr. Carlisle. Chinos and a plaid shirt with no lab coat seemed very unprofessional to me. I have never been in an Ophthalmologist's office where my Dr was not at least in a lab coat. And he only spend ffive minutes at the most with me, barely glancing into eyes. I suppose most of the work was done by the techs,

And when I got to the contact lens specialist, I was really disappointed. I was told that he did NOT have time to check the measurements of my gas perm lenses and tried to talk me into soft lenses. I have been told in the past, to NEVER wear soft lenses and he did not seem to like this idea and told me that I had to cut my nails (which were not long to begin with - I play the piano). I had to return one week later to have my lenses (these were 8 years old and I wanted my eyes to be measured to make sure nothing had changed) I didn't want to change the prescription in my lenses - said I was seeing well with them. I can NOT read with them and have always worn mono vision lenses. These were not quite that as I had lost my near eye contact and had pulled one out of a drawer. He changed them reluctantly. I was really confused by all of this. Then he told me that my lenses will be mailed to me. Why was't I coming back into the office to have them examined in my eyes to make sure that everything was correct. This TOO was totally different than anything that I have ever experienced.. Maybe it;s just me, but I was VERY disappointed in these visits. Hopefully when I get my lenses next week, ALL will be well! IF NOT, your office WILL be hearing from me - LOUDLY!

My husband has been a patient at the main office several times and has been treated with much care and much time taken with him on each visit, Maybe I should have gone to that office?

4 stars Verified customer

The staff was very friendly

5 stars Verified customer

Great service. Thorough exam.

5 stars Verified customer

They do a perfect job!

2 stars Verified customer

The Dr was great but the billing had a lot of problems

3 stars Verified customer

I was surprised by the new "paperless" computer. I waited by it until the cashier let me know I was supposed to put my information in the computer. Thank God they still have a human near the front to help if you don't know the system.

I did have a good experience overall. A nurse escorted me to the back room, where I met Dr. Nuefeld. He discussed all my options so I could make informed decisions about my eye care.

5 stars Verified customer

VERY COMPREHENSIVE