86.2% would refer friends and family to us

1 stars Verified customer

If I could give it .0001 of a star I would. HORRIBLE. We will not be coming back to Thomas Eye Group--every single time we have an appointment, we are seen at least 15-20 min late and this day was no different. When I asked at the front desk if the dr. was running late because we had not been seen and it was 25 min past our appt, the glazed over assistant looked at me and said, "no, the dr., is on time." When I replied and said that it's been 25 min since we were supposed to be seen, she continued her glazed eye stare and said, "that's on time." All told, the dr. spent less than 4 minutes with us and the appointment took over 1 hour. I don't need to drive to suwannee to get no attention from a dr. and be served by staff that cannot tell time. There are PLENTY of other timely professionals, and the five of us who wear glasses in our family will be going there. DO NOT WASTE YOUR TIME HERE!!!!!

5 stars Verified customer

Great with my 4 year old. Entire staff was friendly. Did not have to wait for my appointment. They were very efficient.

4 stars Verified customer

Care received was great (5 stars)! But, time in waiting room was over an hour.

5 stars Verified customer

professional, personable service

5 stars Verified customer

My experience for my annual appointment was excellent.

5 stars Verified customer

Great! Very professional staff and well organized.

4 stars Verified customer

I had pretty pleasant experience with no issues, I was having some issues with my vision in my right eye and needed to come to be see and the staff was able to get me in and checked with no problems. Thanks staff and Dr. Brown

5 stars Verified customer

Saw Dr Carlisle for the first time, I will go back he was very thorough and friendly. Several family members are Thomas Eye Group patients, we are all happy and feel our needs are being met.

5 stars Verified customer

A very satisfactory experience.Very nice facility with nicely managed computerized check in service,like it very much,saved lot of time and hassle free,wish other facilities should adopt.

5 stars Verified customer

A unique experience excellence service.Thanks.

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