It is always nice to hear positive feedback from our patients! We hope you will tell your friends and family about your positive experience. We can take great care of their smiles too!
Customer since 2015
I thought the staff was extremely kind and professional. I received news that I did not want to hear regarding my child and I did not handle it at all well. The kind staff took my daughter away so as not to traumatize her while I had my moment.I truely appreciated their compassion and helpfullness. I was able to call in the next day when I had calmed down and had all my questions answered. I would reccomend this office to anyone.
The hygienist was less than professional in her approach and mannerisms and also treated me like a second-class citizen. I truthfully don't know how she graduated because of the remarks she made and less than adequate technique while cleaning my teeth. Only the dentist was thorough, professional, kind and compassionate during his exam.
We would like to apologize for any inappropriate interactions from our team. It is our expectation to provide the best and highest quality services available. Our dentist obviously reflected that in his interaction. We will certainly speak with our hygienist and ensure this result does not occur again. Thank you for your comments. Please feel free to give us feedback at any time. The best results come when we get your feedback directly to the Office Manager. Please feel free to speak with her on your next visit.
Customer since 2014
Dr Cochran is always respectful, gentle, understanding and kind.
Yesterday's assistant, Anna, was new to me. She did a great job and was friendly.
I had my teeth cleaned by a gentle friendly lady. She nicely explained how I could improve in the care of my teeth. then I had 2 teeth filled and both the dentist and his assistant were respectful and kind. I appreciate the more affordable price of dental work at this office.
My experience at MEC was wonderful as usual. I always enjoy coming to your office. your staff is pleasant, professional, and very helpful. I also appreciate the fact that I never feel like I'm being rushed through whatever process is needed.
Angela was very helpful with some insurance issues we had and even placed a followup call to me to reassure me that all was well. Karen spent a great amount of time helping this old lady learn to use contacts...and the Dr. was very warm, informative and kind as he helped me make decisions best for me. Thank you for the effort that you put in to serving people in our community. You are a blessing.