95.9% would refer friends and family to us

1 stars Verified customer

I tried to come back to your new location. I drove up and was not favorably impressed. The grounds were unkempt and no main entrance was easily identified. I walked in the front and ran into one of the students that had cut my hair previously. She was helpful and I asked if she could cut my hair. She took me to the desk to schedule me. I was kept waiting and then rudely told that I was too late that day for a cut. It was 5 minutes too late. I was told to come back the next day. I have not been back and have no plans to do so. The new building appeared loud and noisy and very open. I was not very impressed with the location or the new person on the desk.

5 stars Customer since 2010

Maria is my favorite student, she is very attentive, personal, does excellent job, very satisfied with her work each time. Kim Le

5 stars Customer since 2013

I had an appointment with Monica on Wednesday for a clipper it. Her personality and customer service skills were extraordinary. She was confident and efficient. I received a great cut and impeccable service.

5 stars Customer since 2013

I had an outstanding first appointment at the Academy with my stylist, Elizabeth, to do a shampoo and blow dry. She took my ideas and beautifully styled my thick, wavy hair, as I was going to a wedding later that afternoon. She reminded me a lot of my former stylist in San Diego, who took the time to make me feel special and use excellent techniques to make me look my best. BTW I got a lot of complements at the wedding. :o)

Thanks for a wonderful job, Elizabeth! Thanks, Academy, for preparing your students for very successful careers!

3 stars Customer since 2011

I had to wait about 15 minutes because they sent the girl who was going to cut my hair to Sally's to run an errand. The front desk girl and the manager were talking about strippers and strip clubs at the front desk in front of customers, which I thought was totally inappropriate. But the girl that cut my hair was fantastic and really friendly.

1 stars Customer since 2013

I'm disappointed with my hair. Waste of 30$. My highlights don't stand out nor can been seen

5 stars Customer since 2013

My visit to The Academy was outstanding. i was happily greeted when I arrived, was introduced to the teaching staff and a most gracious stylist Anna cut my hair to perfection.

I will recommend to my friends your wonderful service.

Thank you,

Paps

4 stars Customer since 2012

I received an e-mail saying a cut and color would be $35 but did not remember to bring my coupon with me. When someone called to confirm my appointment, I think she should have reminded me to bring my coupon. I was a little disappointed although I got a wonderful haircut.

3 stars Verified customer

I like my color allot.I do however want to say that the hair dresser or the manager never came back while my color was on my head. they only came at the last 3-5 min to check on my hair and me. I think they should of checked on it throughout the process.

5 stars Customer since 2012

I like the products that was used on my hair. I liked my hair coloring and the way my bangs were cut!