96.2% would refer friends and family to us

4 stars Verified customer

I appreciate being able to get my car looked at and repaired with such short notice. I also appreciate the ride to work and the helpful staff. I was a disappointed that reconnecting a loose hose cost me almost 100 dollars.

5 stars Verified customer

I've already recommended the Organic Mechanic to three folks since getting service there last week. Shane and co changed my oil with a complete inspection that revealed several additional things I knew needed attention - they changed my oil, and then had everything else taken care of and turned around in a day. I'm so grateful for their competence, speed, and low-key attitude: nothing was a 'crisis,' everything was just an option I could make a non-pressured decision on. I'd highly recommend them from every angle.

5 stars Verified customer

Great service. Only had a scheduled oil and filter change/lubrication done. But REALLY appreciated Shane's review of what the mechanic found and what to plan for. He verified what was done previously, confirmed what should be done next and answered all my questions. He's super knowledgeable. Thank you!

5 stars Verified customer

Easy to do business with, keeps the ol' Prius running after 170,000 Miles

5 stars Verified customer

Thanks--lots of detailed information, preview of next service needed, courteous as always!

5 stars Verified customer

5 stars. I appreciated the complete drive and safety evaluation they initially performed. We agreed on the new materials and nature of work before they started. The labor charges were equitable, and I have had no problems with the two item they repaired. While I did not see the work bays, the office and waiting area are clean as a whistle.

4 stars Verified customer

Did what they proposed and finished on time. Parking for drop off and pickup was difficult,

5 stars Verified customer

Thank you for your excellent service

5 stars Verified customer

Staff were professional and courteous. They listened carefully, explained everything clearly, didn't try to sell me services or parts I didn't need and provided transportation. As a newcomer to AVL I am glad to have found this company.

5 stars Verified customer

As usual, the folks at Organic Mechanic go out of their way to address your issues and to help you feel confident in their work. They work quickly and are open and honest about issues that your car has -- they give you a time frame for when to fix things and let you know whether something is urgent or whether it can wait a while.

They might be "more expensive" than another mechanic, but I find that for their honesty, openness, accommodations, and - of course - their environmentally friendly way of taking care of cars, they are worth their weight in gold.

If I were forced to find an issue with them, it would be that they took 20 minutes longer to fix my car than expected. I think I can live with that!