Very friendly service. The trucks engine light was on and needed to be off in order to pass the annual NC state inspection. A complete diagnosis was done and printed out. They replaced a sticky valve and took the time to tell me about other issues that could be taken care of down the road and will email me with estimates listing the most important ones first. I felt that was helpful and didn't feel at all pressured to take care of the other issues on that visit.
They even offered me a ride home while I was waiting for the truck to be repaired, but I chose to wait. I was there for a few hours and the waiting room was pleasant and clean, also a nice location convenient to Haywood Road restaurants and shops to pass some time if you have to wait and not drop off. I also felt the price was fair for the amount of time they spent with the truck. I would certainly go back and would recommend The Organic Mechanic to others.