96.5% would refer friends and family to us

5 stars Verified customer

Polite, informative, timely. 20,000 service on my SmartCar completed in less than estimated time and at less than estimated cost.

5 stars Verified customer

Everyone at the Organic Mechanic is very professional and easy to work with.

5 stars Verified customer

My first time at Organic Mechanic but have heard about them so long, and my car needed work for the first time. Great experience. They are upfront, thorough, honest, responsive. They got to know my car and fixed the issue - a water pump in my 2006 Prius. This is where I'll bring both our cars from now on.

4 stars Verified customer

I was impressed with the attentiveness of the managers. I thought the diagnosis of my car was through as was the work done. I was happy to hear that I can plan on running my 16 year old car awhile longer with continued good regular maintenance. Communication about the time my car was needed to be in the shop needed to be clearer and prompt in order plan my day more efficiently.

5 stars Verified customer

As usual the staff was very helpful and informative, the service was timely, and most importantly fairly priced.

5 stars Verified customer

i ALWAYS have a good experience at The Organic Mechanic. Not only do I love the name and the concept; but they are also all fantastic. i really trust everyone there and THAT is not something that is said about mechanics very often. They are the only ones I allow to work on my car! Also, by having my car at OM, it allows for lunch at Sunny Point - a win-win situation!!!!

5 stars Verified customer

Oil was changed within a reasonable amount of time. Everyone was friendly and accommodating.

5 stars Verified customer

Thorough. Informative. Guaranteed.

4 stars Verified customer

My experience was efficient and thorough. I went in for an oil change and they took the time to take me out and showed me what else will eventually need work and how to check on it but were not pushy about getting it fixed right away.

4 stars Verified customer

I always get excellent service for my car. No one will be surprised today that I was disappointed yesterday in the actual service for ME.

When I scheduled the appt'mt on Monday, I was told it would take "a couple of hours."

I was late Wednesday...most of you know my driveway on Bryant St. So, I was there at 9:45. To be safe, I rescheduled a prior appt'mt I had that afternoon, pushing it to 3 pm.

At 2:30, I called a second time to say I had a 3 pm appt'mt.

I finally got my car about 4:30. I simply cannot be stranded for that long. And if it is going to take longer to service my car, a courtesy phone call to me is important.