98.7% would refer friends and family to us

5 stars Verified customer

Wonderful customer service and attention to detail.

Terry's Service Center replied:

Thank you for the wonderful review!

5 stars Customer since 2012

Terry's has always provided outstanding service for all of our vehicles.

Terry's Service Center replied:

Thanks, Paul, for saying that! We appreciate hearing great reviews from our customers.

5 stars Verified customer

I have just moved to Nashville and needed some work done on my car, as a female in a new town I wanted to find an auto repair shop that I could trust and know the that mechanics would be honest and explain to me in terms that I would understand what needed to be done to my car.

Terry's Service Center was able to get me in and fix my car for a reasonable price and that made me feel great!!! Their mechanic made some additional recommendations for me and the service manager reviewed them with me. I am truly impressed with Terry’s Service Center and I would recommend them in the future.

Terry's Service Center replied:

Hi, Mrs. Terry here...as the female co-owner of an auto repair shop, I simply love to read these types of reviews! It makes all the hard work that I have done in the last 24 years worth every second!! One of our main goals at Terry's Service Center is to make our female customers feel comfortable by offering them little things such as a clean customer lounge area & clean restrooms, drinks and snacks. Most importantly, I feel it is extremely important for us to not only repair the cars that come through our shop, but to also educate the customers (male & female) on how their auto works and what they need to be aware of as a car owner & operator. I truly believe that when we hand our kids the keys to their first cars, we should take them by the hand to our trusted mechanics & ask them to explain certain things that everyone that drives should be aware of. I absolutely HATE when females come into our shop feeling afraid of not knowing what is going on & how to fix it., afraid to be taken advantage of!! With some basic general knowledge, anyone should know enough about their car to feel comfortable with the repair and servicing part of ownership. Reviews like this one make me so proud of our team at Terry's Service Center. Thank you so much!!

5 stars Customer since 2014

Appreciated their promptness, good about calling back, doing necessary work, etc.

Terry's Service Center replied:

Thank you, for your review of our shop Katherine. Your comments truly help us to improve our service to our valued customer like you. In the future we will do better in explaining what services we performed on your car

5 stars Customer since 2014

Service was fast. They went beyond the request and also adjusted tire pressures to turn off the TPS dash light.

Terry's Service Center replied:

Carlos, I'm so glad that we were able to solve the problem and even go beyond your expectation! Another happy member of the Hillwood List-Serv!!

5 stars Customer since 2004

I have always trusted you and Glenn to keep my girl's cars safe. For the past 23 years you have done a fantastic job of doing just that! You have my complete trust! Thank you!!! Alice Riley

Terry's Service Center replied:

We're happy that we were able to please you. Our customers are very precious to us, and we try hard to keep them satisfied in any way possible!

5 stars Customer since 2011

Thanks for your service -- I know it was done with integrity and expertise.

Terry's Service Center replied:

Thank you for being one of our most loyal customers!

5 stars Customer since 2009

As always, great job

Terry's Service Center replied:

Thank you for being such a loyal customer!!

5 stars Customer since 2011

The service is always great at Terry's!..the facility is clean, has great coffee, and comfy waiting area!

Terry's Service Center replied:

We are so happy that you feel comfortable when you are waiting on your vehicle. That is very important to us at Terry's!

5 stars Customer since 2012

There are not a lot of shops that I would trust. As always you have corrected a problem with my car. You have proven to be honest and very good at troubleshooting and repair.

Terry's Service Center replied:

Thank you for being such a loyal customer. We appreciate the nice review.

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