I have just moved to Nashville and needed some work done on my car, as a female in a new town I wanted to find an auto repair shop that I could trust and know the that mechanics would be honest and explain to me in terms that I would understand what needed to be done to my car.
Terry's Service Center was able to get me in and fix my car for a reasonable price and that made me feel great!!! Their mechanic made some additional recommendations for me and the service manager reviewed them with me. I am truly impressed with Terry’s Service Center and I would recommend them in the future.
Hi, Mrs. Terry here...as the female co-owner of an auto repair shop, I simply love to read these types of reviews! It makes all the hard work that I have done in the last 24 years worth every second!! One of our main goals at Terry's Service Center is to make our female customers feel comfortable by offering them little things such as a clean customer lounge area & clean restrooms, drinks and snacks. Most importantly, I feel it is extremely important for us to not only repair the cars that come through our shop, but to also educate the customers (male & female) on how their auto works and what they need to be aware of as a car owner & operator. I truly believe that when we hand our kids the keys to their first cars, we should take them by the hand to our trusted mechanics & ask them to explain certain things that everyone that drives should be aware of. I absolutely HATE when females come into our shop feeling afraid of not knowing what is going on & how to fix it., afraid to be taken advantage of!! With some basic general knowledge, anyone should know enough about their car to feel comfortable with the repair and servicing part of ownership. Reviews like this one make me so proud of our team at Terry's Service Center. Thank you so much!!