I previously left a review and stated that the woman who is in charge of calling in prescriptions couldn't be bothered to call mine in due to the late hour. I WAS WRONG! SO TOTALLY WRONG! I spoke with Jackie today and she clarified the situation: she could not call in the prescription BECAUSE SHE NEEDED THE DOCTOR'S APPROVAL, and he was gone for the day. Please see my review below, my less than satisfactory review. I want to state categorically that So Cal Smiles is indeed excellent, has maintained its high standards since Dr. Ganatra left, and that Jackie and the other staff, including my hygienist Nicole, are FANTASTIC, WONDERFUL, FABULOUS -- the BEST. I WOULD HIGHLY RECOMMEND THEM! And I would not go anywhere else! I feel terrible that I left a review that indicated that I was dissatisfied, because now that I know the facts, I know that the staff was just doing their jobs. So Cal Smiles is THE place to go if you want exceptional dentists and extraordinary care!