As someone who has a more than un-natural fear of dentists, I am so glad I found this place. Dr. Couch and his staff are fantastic and are more than accommodating to make your experience the best it can be. For me that has been giving me earphones when needed, accepting when I don't want that awful mouthpiece in my mouth during treatment or just checking in on me constantly to make sure I'm doing ok and willing to stop if I'm not. Most importantly, as busy as they are sometimes, I never feel like a number. Dr. Couch always focuses solely on me when he is in the room. Great customer service!