98.0% would refer friends and family to us

5 stars Customer since 2013

I had three crowns done on Tuesday by Doctor Smurthwaithe the procedure was basically painless and after the novacain wore off I experienced only minor discomfort for a short period. Doctor Smurthwaithe called me yesterday to ask if I was OK.

I have been going to Smile Quest for several years and can only say that all of my experiences have been first class, I highly recommend the practice and in particular Doctor Smurthwaithe.

Alex Michaelis

5 stars Customer since 2016

I was a walk in and I needed my wisdom tooth out so it was a bit of wait but only a 45 min.wait so not unbearable. Once I was seen it was about 30 min all together the tooth was out and I was on my way .There was no pain, the Dr explained what he was going to do very well. I am going to refer everyone to this dentist it was a awesome experience. Thanks again Smile Quest!!!

5 stars Customer since 2014

I absolutely love Smile Quest Dental! Dr Collins is amazing and the staff! I recommend them to family and friends when someone is looking for a dentist! They are the Best!

3 stars Customer since 2016

I was referred to Smile Quest Dental by multiple people and was pleased at how easy it was to schedule a cleaning and a consultation on a recently chipped tooth. The front office are extremely helpful with insurance and I was very happy with the concise and accurate information they gave me.

I arrived for a 3:30 appointment at 3 o'clock with all paperwork filled out and insurance cards ready to go.

My appointment got underway at 3:20 with a tour of the facilities, x-rays and a general questionnaire with the Dental Assistant. Then they left me to watch TV in the dental chair at about 3:40.

At 4:15 I was still sitting and waiting and finally asked when the dentist would be joining me... I was told at that point that an emergency patient had arrived and he was attending to them. I obviously can understand the sensitive nature of an emergency dental patient and continued to be very patient but the lack of communication did not help my already 35 minute wait.

At 4:50 (1 hour 10 minutes waiting) I was still sitting and waiting so I stuck my head out of the room I was in and asked a passing employee if I could find out some more information. The Dental Assistant who had been working with me previously came back and told me the Dr. was trying his best to finish up.

I asked if maybe I could have my cleaning first and then after the cleaning the Dentist could look at my chipped tooth. I was hoping that they would see this plan as a more efficient use of my time (as I had taken off work to be there) but they didn't seem open to that idea until I told them that i had plans in Orangevale at 5:30.

I had my cleaning first, the dentist came in about halfway and gave a quick examination and recommendation of my chipped tooth, the Hygienist finished my cleaning (which was superb!), I spoke with the office staff about my billing and future work and I left the office at 5:20.

I feel my experience was not the usual fare here, but I would suggest more communication with your scheduled patients would be helpful when an emergency case comes through the door. And some flexibility with your scheduling would be helpful as well, especially in those unplanned situations. I felt a little frustrated to be the one having to present alternative plans of action.

All in all, the amenities are very nice at this office but more important to me is my time and comfort. I took the time to be 30 minutes early, took time off from work and even with all my planning I had to cancel my plans because it took almost 2 hours to have an annual cleaning/consult.

I have a follow up appointment to look at my chipped tooth and I'm hoping that it goes a little smoother in regards to scheduling.

5 stars Customer since 2016

As always, very nice and kind service, dental hygiene was very gentle, with a light touch. Waiting time is always very minimal. I just love coming to your offices.

3 stars Customer since 2014

I really love this office. The dentists are great. The back office staff is amazing. Hi-tech equipment. The front office needs a lot of work. I have been overcharged literally everytime. I have to explain to them how much my co-pay should be.

5 stars Customer since 2014

I'm always amazed at the top quality of care and personal service. I had a root canal and Dr Star personally called me the next morning to follow up.

5 stars Customer since 2013

Very satisfied with Smile Quest Dental and my hygienist is the best I've ever had in more then 27 years of dental care. The office uses the latest in dental equipment and my cleanings are virtually pain free. No scraping with those old dental tools. :-)

5 stars Customer since 2015

Just got two fillings and a cleaning. The facilities and staff are top notch. Angela layered and shaped the fillings and did a perfect job! The whole experience was quick, comfortable, and efficient with no return visit necessary. Thanks Guys!

5 stars Customer since 2012

Had my teeth cleaned yesterday. Once again, I recommend Smile Quest Dental as they do a great job. Not only are my teeth cleaned but they provided me information on additional things I should try with my cleaning routine to improve my gum health.

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