Above and beyond, every single time. Anything that could make a person feel more comfortable, they've thought of it. From the paraffin hand wax and warm neck wrap, to the massage dental chair, to the selection of movies for the kids, they have it. They even use headsets to communicate quietly, which I find incredibly soothing. I also value that they don't recommend/prescribe non-essential procedures. On top of all their professional courtesies and creature comforts, they are absolutely the nicest dental staff I've ever met.