was very disappointed this time. Told them I could not pick Bandit up until 3pm. you called at 11am to tell me he was ready for pick up. I had to cancel a dr.s appt. to come get him. You also said he would get a Christmas photo done after grooming which was not done. Wanda the groomer is great, she always does a wonderful job and she herself took Bandit back to get his photo done when I explained to her how disappointed I was with the visit. We like coming there so Bandit can play with the other dogs before his grooming, I am sure he was also disappointed.