I have had multiple issues with Goodyear. First they tried to tell me my serpentine belt needed replacing.. when I had it replaced my them within the year and it looked brand new. I took this as an innocent mistake as they were busy. Then, 6 months ago I had them replace my rear rotors and break pads - they said they were warped. After having them fix it, when I hit the breaks, my car still shook. So I brought my car someplace else, and they said the same thing - the rotors were warped and the break pads had some life left but were about 60% worn down. This being 6 months and 7,000 miles AFTER Goodyear supposedly fixed them. So they either had terrible workmanship or they never actually did the work. After it costing about $350 both times to get fixed. While Goodyear did give me a refund on the work done, I will NEVER, EVER go back even to get an oil change. I think they are dishonest and untrustworthy. I feel as though every time I brought my car to them, they tried to sneak some ridiculous payment by me. And after years of trusting them exclusively with my car work, they have lost all of my business and I will continue to tell people to not ever take their car there.