I was in for an appointment last Saturday. When I sat in the chair for my color...the hairdresser asked me if I has been told that she also had a bride at the same time and that she would fit me in here and there. I had NOT been told...or I would never have made the appointment. Has I not had something special that evening to attend, I would have left immediately. She cut my hair in between the bride's services and was working so quickly that my head hurt for hours afterwards from her pulling on my hair while rushing...her hands were even shaking. My haircut was less than acceptable. The shampoo woman was left to dry and style my hair. My hair looked awful and was so dry and unmanageable. Now, my hair is dry and breaking all over the place. This was my second visit at this salon. My first visit was fine. This, however, was unacceptable. I won't be going back.