I have been going to Salon Aura for a number of years and have had great service from a number of their staff. I have had massages, manicures, pedicures and hair care and all of whom I have come in contact with have given great customer service! When I walk in the door I am greeted by a receptionist that has known my name from day two. (this is the salon on Green Bay Rd, Neenah) Most people would not think twice about this but since I have worked in a customer service related filed I know how important first impressions are! They have done a very good job with this at the Neenah location.