I had called for an appt for 2 but was taken in at 3:30.
I would try to be more realistic about time. I would have brought it in at 3:30 if I had known.
A tip of the hat to the mechanic that reshaped my bent front bumper.
it is going that extra mile that makes for excellent customer service.
Automotive Excellence of Seal Beach replied:
Frank sorry we were late getting to the car. We try not to let that happen but sometimes the racks get stuck with car recommendations and we try our best to keep our times. We should have advised you at that time. We will try and not let it happen again. Thank you.