Roosevelt BP
Automotive
2390 E Little Creek Road
Norfolk,
VA
23518
Mon - Fri: 8:00AM - 5:00PM
Sat: 8:00AM - 12:00PM
Sun: Closed
About
Our business takes quality and customer service seriously. As a NAPA AutoCare Center, we follow a strict Code of Ethics so customers will know up front what to expect. As part of this code, we pledge to:
Perform high-quality diagnostic and repair services at a fair price, using quality NAPA parts.
Employ ASE-certified technicians in all areas of work performed.
Be dedicated to customer satisfaction.
Exercise reasonable care for the customer's property while it is in the shop's possession.
Provide a system for fair settlement of customer complaints, should they occur.
Maintain the highest standards of the automotive service profession.
Services
- Brake Repair
- Diesel
- Domestic Repair
- Electric Repair
- Electrical Repair
- European Repair
- Foreign Repair
- General Repair (Aftermarket)
- GM Factory Trained Specialist
- Import Repair
- Japanese Repair
- Muffler & Exhaust Repair
- Oil Change Facility
- Radiator Repair
- Service Department
- Tire & Brake Repair
- Transmission & Clutch Repair
- Truck Repair
Languages
- English
Insurance
- Most insurance accepted
Payments
- American Express
- Cash
- Check
- Debit
- Discover
- Mastercard
- Visa
Staff
Scott Barnes
Certifications & Memberships
4 stars Sandra Grigg Featured review
Joe and the guys in the shop do an excellent job keeping my 2002 Ford on the road and running smooth. Well done!
5 stars LEROY C W Verified customer
Great Service,
Job well done by all staff.
Thanks
5 stars JOE F Verified customer
I was very impressed that Charlie took the time with no hassle to correct the problem and the wheels are running great.
Joe
2 stars Anonymous
Rude, impatient staff that talked down to me and treated me like I was a child being disciplined by a parent.
Will never return to this business again.
Roosevelt BP replied:
not sure who this is but these business practices are neither encouraged or tolerated.
3 stars CARL&DEBRAH G Verified customer
Glad you were able to procure a wiring schematic/diagram and corect the problem. I am well pleased with the work. Thanks for suggesting the safety inspection while the vehicle was already there. Thank you and keep up with the good work
Carl and Deborah
5 stars RICH C Verified customer
If you want feed back I will give you feedback tough guy. Great job thank you.
5 stars MIKE L Verified customer
Service at Roosevelt is always great. They always are able to fit you in, and do a great job with getting you in and out of the shop. No where else I would go!!
5 stars RICH C Verified customer
I have been a customer since Roosevelt BP opened and I will always be a customer. They are honest and and have top
level technicians and state of the art equipment. They always fix my vehicles right the first time. Keep up the great work tough guys.
4 stars JOE F Verified customer
I have been doing business with Scott and the mechanics for over three years. They are very capable and the mechanics who work with them are outstanding and they know their business on the older cars. Charlie, Shaun, Rodney and Greg are excellent mechanics and whenever I have a problem I take the cars them. They are honest and hardworking and will give you a good job.They will also warranty their work and scheduling that will meet you time frame. I have recommended many folks to them especially elderly persons and church members. They also have an excellent support staff.
5 stars RENEE B Verified customer
Always a great experience.. Thank you!
5 stars STAN O Verified customer
Brought my Blazer in at noon on a hot Friday that had just lost all its coolant!!!! Within four hours Charlie and the guys had me back on the road good as new and at a very reasonable rate. Thanks again guys, you saved me again!!!!!
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