98.1% would refer friends and family to us

4 stars Customer since 2013

an unpleasant maintenance experience with a local dealer, I vowed to find another place for my Subaru. I saw Rizzoli's ad on TV and after reading several reviews, I decided to check them out. The staff I dealt with (Patrick and Doris and the young man who drove me home and back) were very friendly and professional. For the first time ever, I was given a printed sheet showing all 60 steps that would be checked. Best of all, I was given an initial estimate for only the parts that Patrick knew would be changed; he told me after they completed the check, they would call me to give me specific information about what was needed with a firm estimate of total costs.. Not only did he do that, he offered to let me know which items could be delayed with no harm if I needed to break up the cost of the service. The final computerized invoice was very detailed and the final cost was less than the estimate. Their AAA discount is an added plus! When I picked up my newly washed car and drove home, the car was humming and I was grinning. Love the local service - I was treated as though they've known me forever - and this was my first, but definitely not the last visit.'

4 stars

Rizzoli's has serviced my BMW since my move to SLO. So glad to have them on my list of businesses I recommend to my friends and clients!

5 stars Customer since 2009

Rizzoli's is the GREATEST!

5 stars Verified customer

Fine job. Excellent security, too!

5 stars Verified customer

Rizzoli's staff are friendly, professional and trustworthy. They explain exactly what is going on with your vehicle and make recommendations....and the recommendation is not always to make a repair immediately. They are priced fairly and they always give my car back to me cleaner than when I dropped it off. They are great!

5 stars Customer since 2010

You were good sports in fixing what turned out to be a sort of funny problem.

5 stars Customer since 2011

Friendly and efficient as always!

5 stars Verified customer

I expected nothing but the best service, and that is what I received.

5 stars Verified customer

The service manager Patrick is excellent.

5 stars Customer since 2013

Best service I've had at an independent automotive shop. Staff was courteous and helpful. Would go back.

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