I enjoyed the massage by Dien. I do have some constructive criticism and hope it is shared with the staff. When scheduling an appointment the patron should be told what the charges are and not after the fact. I was planning to have the 55-minute massage and I was expecting to pay $59.00 but when I was checking out Jordan said $62.00 I asked why because I thought it was $59.00, she stated oh, but you had Dien I stated I did not request Dien. I feel that the patron needs to know at the beginning of scheduling how much the charges are going to be and NOT have a surprise at the end of a relaxing massage. Needless to say, I was very disappointed in the staff checking me out.