97.2% would refer friends and family to us

5 stars Verified customer

The staff is wonderful and helpful and I absolutely adore Lindsay--she does a fantastic job. So friendly and the salon remodel is excellent, really beautiful. I won't hesitate to recommend Lindsay & Radiance!

5 stars Customer since 2014

The receptions staff was amazing - made sure I was relaxed, hydrated and well-informed on all the product questions I had. Kelsey did a terrific job with my last-minute wash, cut and blow-out. Will definitely recommend and return!

Radiance Salon & Medi-Spa Broadlands replied:

Tina, Thank you for taking time to share how your experience was at Radiance. Our front desk is thrilled that you felt welcome and well informed. Kelsey is a valued member of our team. We look forward to your next visit.

3 stars Customer since 2008

I booked a haircut and color. About a week before my appt. I called and cancelled the haircut portion of the appt. The desk cancelled the color portion instead of the haircut portion. When I got there Candice told me she would have to have someone else blowdry me as she had booked another appt. I was not pleased with the results. Candice did come over and try to straighten me out but, I would have preferred Candice from the start. I do not blame Candice. I blame the front desk. When you spend $100+ on your hair, you should not have this happen! Martha Martley

Radiance Salon & Medi-Spa Broadlands replied:

Martha, we are very sorry that there was a mix up with your color appointment. We always strive to make each visit with us relaxing and seamless. We understand your frustration. Management will give you a call.

5 stars Customer since 2014

Great experience. Staff was very friendly and professional. Was a little nervous being new to the area and being super picky about my hair but the stylist listened and was very knowledgeable and gave me exactly what I asked for. Highly recommend, this is my new salon.

Radiance Salon & Medi-Spa Broadlands replied:

Melissa, thank you for taking a minute to share that your first experience with us was such a good one. We understand that finding a new salon and a stylist can be hard. Welcome to the area and know we look forward to your next visit.

5 stars Customer since 2014

Lindsay took such good care of me. I didn't know what style of cut I wanted. I just needed something, simple, fun & a little sassy. She delivered and I look amazing!!!

Radiance Salon & Medi-Spa Broadlands replied:

Tammy, thank you for letting us know you were so happy with Lindsey's cut.. She is a talented stylist and we are fortunate to have her as a member of our team. Hope to see you soon.

5 stars Customer since 2008

Candace and the Radiance team went above and beyond!!! On Tuesday night the power went out in a large portion of Ashburn - including Radiance. I was half way through a highlight (picture foils across the top of my head) and Candace and the other team members there used their phone flash lights to illuminate my head to finish the foil, wash and trim. Truly amazing customer service and team work!

Radiance Salon & Medi-Spa Broadlands replied:

Nancy, thank you for being such a good sport. The outage was a bit shocking. I was proud of how everyone worked together. Thankfully this is a very unusual situation. All the best for the holidays!

5 stars Verified customer

Fabulous experience and service in every way!!!

Radiance Salon & Medi-Spa Broadlands replied:

Thanks!

5 stars Customer since 2012

I made an appointment online and received a response immediately. Staff is wonderful. Very warm and inviting when you walk in. Lindsey was my stylist and she is AMAZING. I needed some blonde highlights put in my hair as I had a Christmas party that night. She took extra time styling and making sure everything was perfect. I can't wait to go back and have my hair cut by her. Highly recommend this Salon.

5 stars Customer since 2006

Excellent! It's always so good to have Jan do my color. I'm already looking forward to seeing Jan and the friendly staff at my next appointment. Everyone takes good care of me!

5 stars Verified customer

Candice is awesome!

Radiance Salon & Medi-Spa Broadlands replied:

Thank you, we agree!!