96.2% would refer friends and family to us

4 stars Verified customer

I had a wonderful experience. The staff was very helpful and nice. They went above and beyond.

Radiance Salon & Medi-Spa Broadlands replied:

We are very happy to hear you had a wonderful experience at Radiance! Thank you for your very positive feedback!

5 stars Verified customer

I had been going to the same stylist/salon for years and was extremely nervous about a new experience (just moved to VA). The entire staff was super helpful and friendly. My stylist was professional and knowledgable (and gave me lots of helpful tips both about my hair and the area!). All in all a very positive experience.

Radiance Salon & Medi-Spa Broadlands replied:

Thank you so much for the wonderful feedback! We are happy to hear your experience at radiance was so positive! We look forward to seeing you again!

5 stars Verified customer

Love Love Love Sarah, She always does an awesome job on my hair. She's so nice, professional and always listens to what you want done to your hair. Also all the staff are always so friendly from when you step in the door till you walk out! :)

Radiance Salon & Medi-Spa Broadlands replied:

Thank you for letting us know that Sarah listens and does exactly what you want. It is so important that your stylist can accomplish this. We always want your entire experience with us to be terrific. Look forward to your next visit with us.

5 stars Verified customer

I have been a client of Candace's for a few years. She always makes my hair look great! On her recommendation, I finally tried Botox a few weeks ago. The nurse was very professional and patiently answered all my questions. I"m very happy with the results.

Radiance Salon & Medi-Spa Broadlands replied:

We are fortunate to have Candace as part of our team. She is a very talented stylist, always willing to create a style that works just for you. Glad you took advantage of the services we offer on our Medi-Spa side. Maybe next time you can get a facial or a massage. Look forward to seeing you soon.

5 stars Customer since 2014

I got a deep cleansing facial by Anissa and it was excellent. This was my first facial and I was a little nervous but she did great -- she talked through each step with me before she was doing, which made me feel very comfortable and informed. I told her I was doing this for my wedding and she gave me some recommendations for looking my best on my big day, which I appreciated. I also got a lot form the VISIA screening she did with me before starting the facial, where we analyzed a photo of my face with different parameters, examining things like clogged pores, wrinkles, and sun damage.

Overall I got a lot more from this experience than I anticipated and have already booked another appointment! As far as the salon goes, it was serene and clean. I will be going back to see a hair stylist soon!

Radiance Salon & Medi-Spa Broadlands replied:

Bethany- We really appreciate your kind words. We must agree that Anissa is wonderful and so incredibly knowledgeable when it comes to skin care! We are glad you enjoyed your VISIA! Congratulations on your wedding and we look forward to seeing you again very soon!

5 stars Customer since 2008

Always a pleasant experience from beginning to end. Exceptional people, lovely warm atmosphere, and terrific service.

Radiance Salon & Medi-Spa Broadlands replied:

Dianna, thank you for taking the time to share your experience with us. We look forward to your next appointment. We can offer you 25% off to try a new service. If you refer a new client we will send you a $25 gift card. See you soon.

5 stars Customer since 2007

Jessica was wonderful as always!!!

Radiance Salon & Medi-Spa Broadlands replied:

Thanks Megan. We are thrilled that you are very happy with your visit with us. Look forward to your next visit.

5 stars Customer since 2013

Very hospitable and friendly. Enjoyed getting my hair shampooed and massaged. The stylists there are nice and welcoming.

Radiance Salon & Medi-Spa Broadlands replied:

Thanks Tim. Glad your experience with us was so good. We look forward to your next visit.

5 stars Verified customer

Outstanding massage. I would recommend Nicole to anybody.

Radiance Salon & Medi-Spa Broadlands replied:

Thanks so much. We agree, Nicole is wonderful.

Hope you come back soon.

5 stars Customer since 2011

Love your staff. Great group: customer focused, fun, competent.

And Judy is a gem.

Radiance Salon & Medi-Spa Broadlands replied:

Thanks Kip, we appreciate your comments. We always look forward to your visits.

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