100.0% would refer friends and family to us

5 stars Verified customer

My experience with RKM was excellent and I've already recommended them to a colleague of mine. We purchased an online deal for duct cleaning. It seemed like a great value, so I wasn't sure what to expect. They were very professional, talked us through exactly what they were going to do, did the job and tidied up thoroughly when they were done. The only snag we ran into was with a slight scheduling error, but as soon as I pointed out the problem they rescheduled our appointment without any fuss. Working with RKM was a pleasure.

5 stars Customer since 2013

The service call took place within the allotted 4 hour window. The service technician was courteous, knew his business and explained all he had performed before he left.

5 stars Customer since 2012

Mike was on time and went right to work to fix my problem. Very Knowledgeable and clean.I would highly recommend

RKM!! Randy

5 stars Customer since 2014

Installer showed up on time short handed didn't complain and did a great job installing our unit. Took pride in his work and didn't leave until he knew the unit was working properly. Thanks for the great job and awesome price. No one else could even come close.

5 stars Customer since 2013

I went with RKM because I researched other companies and found nothing but sales man. When Robert came out it was a breath of fresh air he was very knowledgeable in what I needed so I had them install a new air-conditioning system. From start to finish his men were clean and courteous I would recommend them. Great job guys

5 stars Customer since 2014

Our tech showed up on time, introduced himself with a hand shake, respectful with his equipment in my freshly painted house along with coverings for his shoes. Efficiantly did his job with care to not leave any mess behind. Thank you, highly recommend this company!!

2 stars Customer since 2013

Service was provided after the tine I was given and the cost was too ecpendive

RKM HEATING AND AIR CONDITIONING replied:

We strive to have the best customer service and apologize for the late arrival. Keep in mind that as most companies only offer a 90 day- 1 year warranty. RKM guarantees our repair work up to 3 years part & labor.

4 stars Verified customer

I took a chance of calling them base on the google reviews.( heater was not working) Must say I wasn't very comfortable doing it without any personal recommendations. The tech Robert came out and restarted my heating unit and when I asked for how much do I owned him, his reply was " nothing, I didn't have to get any tools from my truck" Needless to say, this is the kind of honesty any homeowner looks for in a service technician. I booked with them on the spot to come back for my duct cleaning.

5 stars Customer since 2012

Hands-down the best service we've ever had from a heating and air-conditioning company.

All of their technicians are polite, on time and knowledgeable. They also go above and beyond to ensure that you're fully satisfied with their service.

Bean Town Bakery

Sierra Madre CA

5 stars Customer since 2013

Great Job..!!

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