When I called for appointment I asked "can I come in for a cleaning only without x-rays or dental records?" Was told yes and was given a price without x-rays without my asking for one. When I came to appointment, lady brought me to exam room and told me they first needed x-rays. I explained that I was told that was not necessary. she said she would ask manager and left the room. she returned stating they cannot clean teeth without x-rays. I walked out.