92.7% would refer friends and family to us

5 stars Customer since 2013

Great friendly service as always.

5 stars Verified customer

On time and very professional

5 stars Customer since 2014

The staff is always so kind and show extraordinary patience. Top notch in my book.

5 stars Customer since 2012

Very impressed with Dr. Adrian Wilson!! He is very comforting and I hope I am lucky enough to see him again next time.

5 stars Customer since 2014

Very nice staff and quick turn around. I enjoy visiting the office.

5 stars Customer since 2013

Excellent service with a wonderful staff of professionals who make you so comfortable you could fall asleep in the chair

3 stars Verified customer

Overall this office is ok. our only complaint is the wait time. For the last several months, every time we go in, even if we are the first customers there, we seem to be the last to leave. I'm not sure what their process is but customers that enter AFTER us are called in before us. Also they have no structure or order once your child is in the chair because we'll be sitting there waiting for the doctor but when the doctor enters she goes to another child that just sat down instead of the child that has been sitting there waiting. I feel as though they need to start a "numbering system" if they can't do customers in order, very frustrating. If I wasn't on a payment plan for theses braces we would probably go some where's else.

Main Street Elkton replied:

It is always our goal to keep our schedules on track and minimize wait time. On Wednesdays we have 2 of our Pedodontist treating patients as well as the Orthodontist. I'm sorry for the long wait time you may be experiencing. Thank you for your review and your patience while visiting our office as we are always looking for ways to improve our Customer Service.

5 stars Customer since 2014

My son is all smiles when he is there. Even for a filling, at 3 years old he didn't need sedation. I am definitely glad we found this office.

5 stars Customer since 2013

Awesome service. My children love coming to the dentist.

4 stars Verified customer

Dentist was very kind and understanding of the needs for my son.

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I was on time for my consultation appointment buy had to wait about 30 minutes before getting into the consultation room. The waiting room was very comfortable. The doctors assistant asked for some of the same medical information that I provided on my first visit a month earlier. What happens to all the information provided on the many forms filled out by new patients during the first visit. Does anybody read them? The Dr. Conti's explanation of the surgical procedure was informative and reassuring. I feel comfortable going forward. To be continued.
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