First, I've never gotten a bad haircut from the students at Paul Mitchell.
Second, on a less positive note, they take THIRTY minutes to dry my hair. It takes me less than ten at home.
Third, I decided that even though their slow moving pace is annoying, I'd get my hair colored here. I have very light blonde hair that is super straight. I figured that should make it easy to apply color. Well, after being there for an hour and forty five minutes, they begin to dry my newly colored hair, and it had a green hue! They told me they could apply more color to try to fix it, but because I didn't want to waste my entire day there, I decided to give up. They assured me the green would wash away but I still had to walk out of there with my hair looking awful.
So, if you're just getting a cut and have lots of time, go. If you want a color, don't!
(Ps, I also got my hair curled for an event here once and it completely fell out because the girl didn't listen when I told her how very straight my hair is and that she'd have to do something different then usual.)