90.4% would refer friends and family to us

4 stars Customer since 2014

I will definitely be back, they did a terrific job!

4 stars Customer since 2014

had tier 1 student give me highlights. she did a wonderful job. she seemed quite knowledgeable about her profession. will be using her again. prices for service were really reasonable. my overall experience was enjoyable.

5 stars Customer since 2014

Paul Mitchell provides such a fun atmosphere and I had a great experience. My hair turned out perfect and I will definitely be back.

5 stars Customer since 2014

Kirsten B was fantastic, i told her what i wanted and showed her a picture and she knew exactly what to do. She took me from blonde to red and gave me a fantastic cut that improved the healthiness of my hair a great deal!!

3 stars Customer since 2014

The service took longer than expected and she was really rough on my scalp when applying the color. She only shampooed my hair for about 5 minutes, so when I showered at home there was still a ton of dye in my hair.

Paul Mitchell the School-Murfreesboro replied:

Thank you for your comments. We appreciate all feedback, as it helps us to improve our school. Keep in mind that this is a learning environment for the students. Sometimes the services do tend to take a bit longer than it would in a salon. Please let us know if there is anything else that we can do for you. -Jennifer, Sales Leader

5 stars Customer since 2014

Kelsey O was my hairstylist. She was a phase 2. She was absolutely amazing. My confidence had been down so I went in for a new look. I left feeling absolutely beautiful. She made me feel so comfortable and gave me a truly one of a kind highlight. Even made me feel comfortable enough to have my eye brows done for the first time! I love it!!!!!!

I will continue to come back until she graduates and then I will follow from her from there.

Y'all definitely have an amazing stylist in your hands!

Paul Mitchell the School-Murfreesboro replied:

Thank you for visiting our school and working with Kelsey! We are so glad that she gave you a confidence boost! We love to hear that. Please tell all your friends and family about her. We look forward to seeing you again soon! -Jennifer, Sales Leader

4 stars Customer since 2011

Great experience ad usual. Thank you!

Paul Mitchell the School-Murfreesboro replied:

Always good to see you, Terri! -Jennifer, Sales Leader

2 stars Verified customer

I had an appointment with my usual girl but when I showed up she was still working on the same person for the last 3.5 hours. Instead of someone taking the other girl they gave me to someone new. I didn't like that nor did my usual girl because she knows me and how I like my hair done. The new person smelled heavily of smoke and was barely awake. When she went to trim my hair she forgot all my layers and only did a square cut on my ends. Then she had to apparently leave right at 4:30 PM so she passed me back to the girl that I usually have to finish my hair.

Paul Mitchell the School-Murfreesboro replied:

Thank you for your feedback. We appreciate it because it helps us to only better our school. I will share your comments with the management team. Please let us know if we can further assist you in any way. -Jennifer, Sales Leader

5 stars Verified customer

Great staff, very professional and knowledgeable. Very happy with my service and care.

Paul Mitchell the School-Murfreesboro replied:

Thank you for your feedback! Please tell your friends and family about us. We look forward to seeing you again in the near future. -Jennifer, Sales Leader

1 stars Customer since 2014

first time there not such a good impression

i made a appointment with lauren and she told me it was going to be $37

i get there its now going to be $55 so i was highly upset

Samantha was my hair stylist she was amazing this is NOT HER FAULT AT ALL !!

IT took 3 hours though i wasn't trilled with the wait time , it took 25 minutes for someone to come greet me to start my hair color process . sorry 25 minutes is TOO LONG maybe 5 -10 min MAX !

really not sure that i will be back !

Paul Mitchell the School-Murfreesboro replied:

Thank you for your feedback. We always appreciate comments so that we can better our school. We do always quote starting prices, however after the consultation, the process to get you to your desired color may be something other than what was initially discussed, therefore changing the price. We also price according to how much color is used. This can be fluctuate depending on the length and texture of your hair. Please let us know if we can further assist you. Thank you for visiting our school. We do hope to see you again and to be given another opportunity to impress you. -Jennifer, Sales Leader