Despite having insurance whom I know they cover 100% of the cleaning I came for, I still was told to make part payment for the same service that my fiancée came for couple of months ago - again the insurance covered hers 100%. Upon taking a close look at the break down of the invoice, there were dubious and inconsistent figures, it appears that they could still receive full money from the insurance, meanwhile i already paid 28% in addition. I find this quite horrible!
At Ora Dental Studio, we provide the necessary treatment that is diagnosed by our providers. We also adhere to each insurance and their rate of coverage per procedure. We try to educate each patient on the level of treatment required and it saddens me that there was some form of disconnect during your visit. Cleanings are based on the diagnosis of the health of the gums and insurances pay according. If your fiancee was not required to pay a copay only means her gums were at a level the insurance would pay 100%. Our office is always open to answer any questions you may have in regards to your gum health and your insurance benefits.