97.9% would refer friends and family to us

5 stars Customer since 2014

Very nice staff.

Mortenson Family Dental Florence replied:

Thank you Roy! We appreciate having you as a patient!

1 stars Customer since 2014

The Doctor is amazing but as for the rest of the staff they treat you as if you are ignorant, this includes the office manager. I have never felt so degraded and like patient satisfaction meant absolutely nothing! The Fort Wright office on the other hand is the exact opposite, they truly wasn't you to have a good experience and go above and beyond to ensure your happiness!

Mortenson Family Dental Florence replied:

Hi Sara. Thank you for sharing your thoughts - your feedback helps us improve! We want to assure you that we hold all of our staff to the highest standards of patient care - including making you feel comfortable throughout your visit. Our office will reach out to you today.

5 stars Customer since 2014

The doctor is very understand of my fears and anxiety with dentistry, he works with me and talks me through every step and tells me what he is going to do next so I know what to expect. The office staff and techs are also very understanding and nice. Everyone there is down to earth. They have state of the art equipments and a very nice waiting area.

Mortenson Family Dental Florence replied:

Thank you, Sara, for letting us be part of your dental health care! We appreciate your kind words!

5 stars Customer since 2014

I was looking for a new dentist so I got online and

Mortenson Family Dental came up. I read some of the reviews and was thrilled with them. Made my appt and it was wonderful just like the reviews had said. Sandra is the best dental hygienist I've ever been too. She was so kind and sweet. Made my visit so welcoming. I have found a new home. Thanks guys you ALL are wonderful. Keep up the good work!

Mortenson Family Dental Florence replied:

Thanks so much Sandra for your kind words! We appreciate having you as a patient! We look forward to seeing you at your next visit.

5 stars Customer since 2012

Sandra Gray is great. All the dentists there are friendly and efficient. Would recommend them to anyone.

Mortenson Family Dental Florence replied:

Thank you, Rebecca! We feel fortunate to have such a great team of providers for our patients. We appreciate that you let us be a part of your dental care and smile! See you at your next appointment!

5 stars Customer since 2014

As a patient who hadn't been to the dentist in 20+ years, you can imagine I was nervous and very apprehensive to even take that first step. But I'm so glad I did! My hygienist was able to get ALL of the tartar off my teeth, which has (just in the past 24 hours) already increased my self-esteem. I sat in my car and cried for a minute thinking of the blessing that she was to me during the hour we were together. I knew I'd picked the right place when she started humming a hymn while she was cleaning. Thank you for restoring my faith in dentistry and myself!

Mortenson Family Dental Florence replied:

Marcia, thank you very much for sharing your story with us. We are so proud of your decision to recommit yourself to regular dental visits! We are also so appreciative that when choosing a new dental home, you came to Mortenson Family Dental. Thank you giving us the opportunity to make you smile! We will look forward to seeing you at your next appointment!

5 stars Verified customer

When our insurance changed and we had to change dentists, Mortenson Family Dental was very helpful getting my entire family scheduled for checkups. Once there, they were very friendly and efficient. Highly recommended!

Mortenson Family Dental Florence replied:

Thank you! We are so glad you had a great experience with our team and office! We are also glad to have you as a part of our dental family! Thank you for choosing Mortenson Family Dental!

5 stars Customer since 2013

My appt was with Jessica (dental hygienest), she was out ill. The replacement was Sandra and she's fantastic too. Dr. Van Zant is great at "numbing" and Cassandra placed the filling with precision and accuracy. I enjoy going to the dentist...I know that's an odd thing to say, but everyone at Mortenson is "family" oriented and so very friendly.

Jessica...hope you're feeling better, see you in October.

Mortenson Family Dental Florence replied:

Judy, we appreciate your kind words so much and appreciate that you took the time to share them with us. We love to treat our patients like family and are so glad to have you as a part of our dental family. We look forward to seeing you again in October!

5 stars Customer since 2011

This was my first time getting a crown and while it's not a pleasant procedure the staff was great and very caring. They took their time to make sure I was doing okay throughout the procedure and worked with me until the fit of the temporary crown was just right. The staff at the Florence location are all great.

Mortenson Family Dental Florence replied:

Pamela, we are so glad you are happy with your crown and the treatment you received in our office. We love to take great of our patients and are glad you felt comfortable during your experience. Thank you for choosing Mortenson Family Dental, we appreciate you!

5 stars Customer since 2014

Staff is very courteous and friendly. I would tell all my friends and colleagues to go there if they need any dental work .

I had good experience at the office.

Mortenson Family Dental Florence replied:

Thank you, Shelley, your referrals are the best compliment we can receive. Knowing you would trust the care of your friends and family to us means so much. We are so glad you had a great visit and look forward to seeing you soon. We appreciate you!

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5 stars 122 reviews

Went for a second opinion. Never saw these vets before. Charge was to be $54. Never thought i would be leaving without my pet! Vet visit total $477. My dog was put to sleep because vet convinced my son. My son said it was an execution! After vet said dog was gone, my son said he called our pet's name and he rolled his eyes and looked at my son! I believe This vet had ONE chance, he took it! I believe this business is all about how much money they can get while you are under stressful situations! NOT only broke my wallet, they broke my heart. My original vet NEVER suggested killing my pet. Although my vet told us that our pet had cancer, i wanted a second opinion. Big mistake to try to find help from Vet Schumann or anyone with this business.
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