Mortenson staff and physician are very friendly and very caring however, I feel your services are far more expensive than other dental offices. For me to have to pay $1025.00 out of pocket for a root canal and a crown after being told what great insurance I have is outrageous in my opinion. Also, to expect someone to come up with $500 immediately is not realistic. I do not know many people that have that amount in a minutes notice. Unfortunately, most of the population you service live pay check to pay check. I think you need to come up with more realistic pay plans. After all, that is what you are advertising on TV.
Thank you for sharing your feedback. We do accept Care Credit, which allows you to make smaller payments. If you have any concerns or questions about your billing or the payments we arranged for you, please feel free to call our office!