94.3% would refer friends and family to us

3 stars Customer since 2013

I have been billed for June, July and August although my last appointment was with Karen at the Cotswold place in MAY. I fulfilled my obligation for one year and was told it would be monthly billing from then on. Please reimburse me as I do not wish to take this to a higher issue. Thank you. Sue Martin

3 stars Customer since 2013

I am most distressed as I emailed Barb last week about the problem that I am being billed every month on my Visa card. My last visit was in May with Karen at the Cotswold place. I fulfilled my one year obligation and was told that thereafter it would be billed ONLY when I had an appointment in the future. It is too inconvenient for me to go to your other locations. I have been billed June, July and August and do not wish to take this to a higher degree. Please reimburse me or am I supposed to wait until you ever open a place in Cotswold? I wish to hear back from you as I have proof of all of the above mentioned problem. Thank you. Sue Martin

3 stars Verified customer

I got an one hour massage for a gift so I was planning on going in and getting a massage and leaving. Well, before I could get out the door after my massage where my mind was in a very happy place, one of the workers came up and started trying to get me to buy a membership. Of course, my thinking was a skewed because I just had a relaxing massage, wasn't thinking straight and now I'm locked into a monthly massage fee that is costing me an arm and a leg and it makes me not want to get a massage because it's burning a hole in my wallet. If I could I would cancel my membership, the massages are mediocre and very expensive monthly bill. And it is very hard to schedule an appointment. Also, I went to Cotswold for my very first massage and haven't been back since. I have found that I like the Rea road massage heights in the Stonecrest shopping center the best but it is difficult to schedule a massage because they book up fast. The place is a step above in everything they do, the front desk staff are much nicer, and the massage therapist are amazing and do a great job when you are able to schedule an appointment. Like I said before, I hate getting massages now because I'm locked into a price for the next year and I have to make sure to comply by the fine print terms to cancel or I'm stuck for another year. I will be canceling my membership and if I feel the need to get a massage, it is much cheaper to look for a massage monthly then pay a monthly fee of 70 bucks!!

5 stars Customer since 2013

Therapist awesome but until you move back to Cotswold, I can't get there! It is just too far!

5 stars Customer since 2009

Couldn't do without it. Amanda has worked wonders with my back spasms. Feeling much better

5 stars Customer since 2013

I'm always happy with my service at Massage Heights! I have been working with Angelique for quite awhile now and very happy with everything!

5 stars Customer since 2014

Angelique was wonderful! I had a 2 hour massage with her It was fantastic. I can not wait for my next appointment with her.

5 stars Customer since 2012

I have had many excellent massages at this location. Amanda is the best masseuse ever. As someone with lifelong orthopedic issues and chronic pain, I know what I'm talking about.

5 stars Customer since 2012

Great massage! Great offers!

5 stars Customer since 2014

My visit was wonderful, I signed up for more. The massage therapist was excellent, I have not stopped telling friends, relatives about my wonderful, well satisfied tri[.

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