I was trying to make an appointment for my 2 kids, one is 3 and the other 6. Company policy is to see all kids under 6 in the mornings... too bad I cannot make it.. I am able to take time off in the afternoons not in the mornings, besides that, my 6 years old has to go to school but of course they could make an exception with him again.. I have 2 kids thanks for understanding that he has to attend classes, but what about being a little opened when a sibling is under 6? You are losing potential customers. I am really sorry, your location was very convenient for my whole family. Good luck with your policies!