We entrust the care and maintenance of all of our family's cars to Lucas. The office Staff is friendly, courteous and treat all customers with equal respect. The technicians are knowledgeable, thorough in scoping out issues, and answer my questions before I ask. And answer the questions in ways the non-technical can understand. The technicians not only correct the current issue but ensure they have explored potential problems and correct before minor problems become large and costly repairs. My experience this week is a prime example of the care we consistently receive from Lucas. My wife's car "died" on the road this past Sunday and we towed it to Lucas. By noon on Monday the analysis of the issue was complete, an estimate delivered and the car ready to drive by COB. Overall; exemplary customer service.