I scheduled an appointment for a check-up and cleaning. My appointment time was 3.00, but i didn't see a dentist until 4.30. The check-up took about 10 minutes, then I waited another 20 minutes for the dental assistant to polish my teeth. He was obviously I'll, coughing and sneezing while he peered into my wide-open mouth. The manager came in and explained that "everything will be covered 100% by your insurance, but fluoride, if you choose to get it, will be $26." When I approached the desk on my way out, the clerk said this was incorrect and charged me a co-pay. In short, absolutely nothing went right at Lovett Dental on my last visit, and I will definitely not be going back.