82.5% would refer friends and family to us

5 stars Verified customer

My kids love Dr. Grace and her staff here! She is so wonderful with the kids! Makes having checkups a great experience!

1 stars Customer since 2014

The 2 visits I've had, I waited in the waiting room for over a half hour. What's the point in making an appointment at a specific time when I don't get seen at that time? When they do take me to the back, I wait yet another 30 minutes before the dentist sees me. They have no sense of time management. I would not recommend this location and will not be returning after having the same experience twice.

5 stars Customer since 2012

Outstanding staff who really knows exactly what they are doing.

4 stars Customer since 2014

The dentist is professional and nice. She did not miss anything on the film nor on my teeth. The nurses are courteous. The environment is above average. The only issue is waiting time is a little longer than expected.

2 stars Customer since 2014

The actual Dentist here is good at her profession, dentally speaking, but the lack of communication about the procedures I underwent is a huge setback for them. I feel there is not enough oral communication between the patient and the actual dentist doing the work. I was left guessing most of the time and using the internet as a source for what should have been a patient dentist conversation. The dental assistants, weren't much help either. I think the one I spoke with didn't have a very good grasp of the English language and did not understand my questions or concerns. I ended up going back the next week just to make sure my work was healing properly, again, no one called, no one told me anything clear, they did not explain the post op instructions very well. I did get a print out of general tooth hygiene and what not to eat but again, no real answers. It felt like I was in a hospital emergency room and the doctor on call was going from bed to bed making sure no one has died. There were that many clients waiting for the one dentist to get to them. I will not be going back to this location and quite possibly not using Lovett Dental at all. The office staff were pleasant enough though, especially the receptionist but other than that, there really is not a whole lot to say about this place other than, "Look for another dentist if you are expecting a good experience."

4 stars Customer since 2014

It felt like the people there actually cared about me.

3 stars Customer since 2014

I've been there twice now & it was 1.5 hours each time for getting my teeth cleaned. (I typically do not have any other issues & just need a cleaning every 6 months).

3 stars Verified customer

Everything was fine except for the initial wait of 40 minutes for anything to happen (nothing for kids to do in the waiting room.....), I just wish offices would schedule things better, we have lives too..

3 stars Verified customer

Great Dentist. Long wait to get in but as expected with a busy practice.

3 stars Verified customer

Office is very clean and modern, dentist is friendly, and each exam table has it's own tv which is nice. However, wait times are loooong! My spouse and I have been 4 times and each time it took about an hour just to be called back!