87.1% would refer friends and family to us

5 stars Customer since 2014

My experience at Lovette Dental was wonderful. Thats saying a lot since I hate going to the dentist. Dr Fann is the best. She should recieve Dentist of the year award if there is such a thing. The staff is verf friendly and helpful. I would definitely recomend them to friends and family.

4 stars Verified customer

The Doctor and techs were very nice and worked very hard to make sure I was comfortable. The only thing I would change is the head rests on the chair. It was too high and it contorted my neck in a position that gave me a headache.

3 stars Customer since 2012

I used to absolutely love this dentist but lately, things have changed. Don't get my wrong,Dr. Kristina Doisy-fann is still a caring a nice dr, however the staff and the wait time has gotten ridiculous. Each time I come in I wait over an hour just to be seen. This past occurrence, I had scheduled an appointment to get my annual cleaning and my cavity filled. Before I could even see the dentist I need to get it x rays done and since I'm pregnant I had to get my OBGYN to fax over a Consent letter. Once that was all said and done, they took me to the back to get my xrays done. Apparently they didn't read the letter though because it clearly stated that I needed to have 2 protective cover ups on. I had to let the tech know sge needed to add another layer on. Then , after I had got my teeth cleaned nobody mentioned anything about my cavity( I had it last time I came) or that my molar teeth are growing in and I was going to need them pulled. I mentioned when I scheduled my appoinent I requested to have this done. They then told me they were really backed up and if I could come back at 2:00pm. ( it was only 10:30am) I then explained I live 35 min away and this is really a inconvenience and she just said well just go eat something. (again10:30 am and I just got floride put in) I went ahead and scheduled the 2:00 appt and tried to keep myself busy for the next 3 1/2 hours. Once I came back at 2 i waited for about 20 min b/c the dr was not yet " back from lunch" then when I was taken back the tech tried to give me more xrays! Umm hellooo im pregnant and you just did this earlier today! I then went to the little station I was supposed to be seen at and waited another 40 minutes until the dr came over. Needless to say I soent the whole damn day trying to get this done. Thank god I asked off from work.

3 stars Verified customer

The dentists are great but they are very slow and they seem to pile up the patients causing the wait to be very long. I had an appointment at 10am and they seen me then had me waiting to finish my visit and by then it was almost 1pm so I finally just. I really liked this dentist because they were great but I do not know if I will be going back!

5 stars Customer since 2014

The staff was excellent with getting all my insurance issues resolved. Dr. Fann was very gentle and had amazing bed side manner. I would highly recommend for my friends to go see Dr. Fann

5 stars Customer since 2011

Very good visit! Everybody was very, very nice. Thank you Lovett Dental staff!

3 stars Verified customer

I went in for a routine checkup and a cleaning to find out I need more than $7,000 in work for my teeth after insurance. I find it hard to believe that I was denied for Care Credit and the only payment plan they offer in the office is 1/2 of what you need done the day of the procedure and the remaining two weeks after. They need to work with you more on an understanding level not everyone has that kind of money and need a more easier payment plan that is more realistic.

5 stars Customer since 2011

Dr. Kristina Doisy Fann extracted one tooth and put in a temporary partial. The procedure went smoothly and one day later there is no pain and my partial fits very well.

1 stars Verified customer

I have been going here for almost 2yrs. and never have gotten the kind of service I did at my last cleaning. The dental assistant didn't even put a bib on me. Dr. Fann only spent 5-10minutes cleaning my teeth. Then after waiting 10minutes the dental assistant comes back to clean my teeth and doesn't even get them wet first, just starts polishing away. Then rinses and I'm left with water all over my face. Doesn't floss, just gives me mouthwash and say's I'm all done. The front desk staff and the dental assistants have become a revolving door, you never know who is going to be there to take care of you. There is no consistency or friendliness anymore. Clearly they just want your money. I will not be going back and plan on finding a new dentist.

5 stars Customer since 2014

Dr. Grace did wonderful with Jace. It was his first visit to a dentist and it went much better than I had expected.

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