78.8% would refer friends and family to us

1 stars Customer since 2013

I have been going to Lovett for a while, and always have a positive experience. However, my last visit, with a new doctor, was less than satisfactory. I was really disappointed, especially since my experience has been so good the last few times. My new Dr, who I think was dr. Silve, was nice, but not very gentle. Also, being that I have very sensitive teeth and gums, I was very uncomfortable during my cleaning because the drill that removes the plaque was really close to my gums and I was in a lot of pain. I kept tensing up and she sped up my cleaning so fast, that it took about 8 minutes (I timed it) to do my entire cleaning. Also, upon inspection when I got home, I still had a lot of plaque buildup along my gum line. VERY disappointing. I wish she was more gentle and accommodating and took more time. Besides that, I had to wait FOREVER to get in. The only positive part about this was that I received a free whitening tray. WILL not be returning ever, or recommending anyone either.

4 stars Customer since 2014

Had a tooth extraction did not receive a follow-up call. Other than that okay service.

2 stars Verified customer

My experience is that it took long to get the work done. I observed that there was only one dentist rotating through 4 patients. It was like an assembly line. There was no sense of one-on-one. I am contemplating switching dentist. Customer service is key that makes or breaks a business. My appointment was at 2:00pm, I was in the dentist chair at 2:15, Dentist did not show until 2:30, was numbed then dentist moved onto the next patient. Dentist did not return untilMajSAI04

2 stars Customer since 2014

It took entirely too long until they called us back and then we waited another 30 min to see the dentist. They obviously don't understand that toddlers don't last long at doctors offices because by the time they got to our son he was agitated as all get out!

4 stars Verified customer

It was good!

3 stars Customer since 2014

I have mixed feelings. I waited a long time to get seen by the dentist because she was working on multiple patients. However the dental assistants and financial assistant were very kind and helpful. I shall return in a couple of days to have my teeth cleaned.

5 stars Customer since 2014

Lovett Dental provides quality dental care to my entire family. I recommend them highly as they have prompt, friendly & knowledgeable staff.

5 stars Customer since 2011

Love Dr. Phan. She really knows her stuff and always makes me confident that I'm getting the best up to date dental care. She works quickly and she is an absolute sweetheart. I never mind going to the dentist anymore.

5 stars Customer since 2014

Quick service, friendly staff. I enjoy my visits there & look forward to having them provide our family's dental needs for years to come.

5 stars Verified customer

Dr. Phan and staff were very helpful and informative. They explained everything to me and put me at ease. Thank you Lovett dental and staff!

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