81.9% would refer friends and family to us

5 stars Customer since 2016

This was my first actual dental work done at the Lovett dental facility. They had to do a deep cleaning. They were as gentle as they could possibly be. The hygienist talked to me throughout the procedure and made sure I was comfortable.

2 stars Customer since 2013

My appointment was at 230. I was not called back until 315. There was a women that had an appointment at the same time I did but she walked in the door at 252. She was 22 minutes late and he son was still called back 10 minutes before my girls were. Why schedule so many appointments if you cannot keep up with the schedule?

2 stars Customer since 2013

My appointment was at 230. I was not called back until 315. There was a women that had an appointment at the same time I did but she walked in the door at 252. She was 22 minutes late and he son was still called back 10 minutes before my girls were. Why schedule so many appointments if you cannot keep up with the schedule?

3 stars Verified customer

Assumed I could whip out my credit card and pay for a root canal and 2 crowns without any other option. The total bill for this is $2500 with insurance & my part would be $2250. Not "can we pull the tooth or make it more comfortable for you" was ever dicussed as an option. The dentist spent about 2 minutes telling me I had an abscess, which I was fully aware of, and the assistant was not gentle until I asked him to be, since I had already expressed I was in pain. They did fit me in last minutes on a friday, gave me a script for antibiotic & pain killers so that my pain would subside. They did offer payment plan, which was not in my price range, and offered 2 credit card companies to try. Not overly impressed, just seemed like another dental franchise. Unfortunately for me, this is what my insurance offers.

3 stars Verified customer

This facility is not kid friendly, open concept with nothing related to kids to persuade them to cooperate. You can hear everything going on with other patients including screaming . Very nice dentist but I will not bring my child back

5 stars Customer since 2016

Good, don't go on kid day!

1 stars Customer since 2013

I was in Durango Colorado and came back to Conroe because I had a dental appointment. I arrived early at the dentist's office for my visit. My wife dropped me off and went shopping. At my appointment time I was advised that my bridge was not there and nobody knew where it was and that somebody would try to find it. I was told that somebody would call me. Two days have passed and I have not heard a word. If a patient is scheduled to have a temporary bridge replaced with the permanent one maybe someone should check and see, before the patient arrives, if everything that is needed, especially the bridge, is going to be there. I'm just saying

3 stars Customer since 2016

the people are very nice and the dentist also.

i think they are way to busy and can't seem to get much done at one time.

i wouldn't recommend anyone to them because i think they are too busy.

they just need to get organized like i said i do like their people skills.

3 stars Customer since 2016

I love the doctor here but when it takes an hour to be seen after your appointment time for a 5 minute procedure, it becomes a little bit frustrating. Please communicate with your patients that certain days are busy days.

5 stars Customer since 2016

I think the visit went well. Everyone was courteous and professional. The office was clean and the staff was great. The wait was a little longer than I anticipated for just an examination, but not as long as I've waited at other dental offices.

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