90.7% would refer friends and family to us

1 stars Customer since 2007

I called the Spa on December 17 approximately 2 P.M. I wanted to schedule messages for my son and daughter in law. I asked if there were any specials available and was told no. I checked with my son about his schedule then An hour or so later I called again. A different individual also indicated there were no deals currently available. I am not cheap by any means but I received an email @ 7:30 pm announcing a Spa Night that very evening with special spa packages available for purchase on that night only and specials on gift cards. This event was going on just hours after I called and neither employee informed me of this. Since this event was scheduled from 5:30 to 7:30 pm, by the time I received the email, the event was over. Seems as if there is a lack of communication. I doubt you will publish this but just know I feel I was not treated with good customer service.

5 stars Customer since 2014

Spa Oceana was a joy to visit. All the staff from the front desk, to the therapist and even the Spa Director we so kind to make sure I had everything I needed for a relaxing and memorable exspirance. I plane on booking a three generation day with them for my mom, daughter and myself and I look forward in them having a great time too. AAC Clearwater, FL

4 stars Verified customer

My wife and I visited for a massage and day visit. The staff was warm and professional (5 stars). Clearly the staff have been well trained for customer service. The changing and shower areas are fine but not top of the line. The facility is layout is a vertical design with reception and locker room on the main floor, service area and quiet zone on the mid deck, and relaxation area on the roof top. The staff must code in on the elevator to move between floors. While this keeps the traffic down, guests are a bit restricted. Giving a "day code" to guests might be better. The roof top area is subject to weather, so there is not a reliable location to relax after your service. Would I return, yes. In fact I did the next day for an excellent hair cut!

5 stars Customer since 2014

I had a 90-minute Aromastone massage with Chris (a male). He was so sweet, courteous and professional. But most of all, he did an incredible job working out the painful kinks in my neck and shoulders from carrying around so much luggage! My experience was top-notch, and made my vacation all the more enjoyable!

5 stars Customer since 2014

Best Spa Day ever! Ill be back for sure.

5 stars Customer since 2014

I've been to the Don CeSar before for lunch, dinner and weddings, but this was my first time at the Spa Oceana. It exceeded my expectations. The staff was professional, knowledgeable, helpful and friendly. They truly went above and beyond to make us feel comfortable and have a great experience. The spa itself was tastefully decorated, immaculately clean and had every amenity should you forget something at home.

We had lunch on the rooftop which, again, was a pleasant surprise. The view is amazing. The day was a very memorable one for my BFF's birthday.

I shall be returning, especially since it is only a short drive away.

5 stars Customer since 2014

Great service, great spa! Wish I lived closer.

5 stars Customer since 2014

I had the most amazing massage and hairstyle ever!

3 stars Customer since 2014

The massage with my partner next to me was very nice. I wish that the massage therapist asked me a few questions on if it was too soft or if he needed to massage harder. The area was very clean and i loved the amenities that came with it.

5 stars Customer since 2014

A truly wonderful experience with the opportunity to continue to relax on the Spa's private terrace an added bonus....