I called to book an apt. And received one within two days. When I got there the dentist was rushed and barely looked through my mouth, did not listen and then sent me off to a specialist for the second time in a year ( the specialist later told me there was no reason I should have been referred either times, when I just need a sleep appliance lakeside has to mold). So thats me spending and extra $200 I didn't need to. Plus the lakeside receptionist charged me for an emergency apt? When I called to book, I told them whatever date they had available was fine. So now I need a $400 appliance that I am going to purchase else where. I would not recommend this office, unless of course you're in the habit of throwing money away.