I've been a client of Aveda for ten years at a west side location. However, I needed to find a new salon, closer to home since I moved to Cleveland Hts four years ago. So I took the plunge and scheduled an appointment. I explained to the receptionist my four year hesitation to switch and concerns and she understood that I wanted a a signature or master stylist, so I was scheduled with Jodi. Jodi also listened to what I wanted, the changes in color, etc, and delivered! I was so pleased with the service. Her assistant was great, answered all questions and I will defiantly be going back and making this my new home for hair.