96.6% would refer friends and family to us

5 stars Customer since 2014

The entire experience was great, from checking in to checking out, but Emily did an amazing job on my color.

5 stars Customer since 2002

I tried a new location and a new stylist - Liz - and was very pleased. She listened, made suggestions, and when I did my hair this morning I was very satisfied with what she did. It fits my style and personality, and as requested is very easy to manage.

I sincerely appreciated the fact that she took into account that I was a more mature client and that she gave me an age-appropriate style; not a "one-size-fits-all."

5 stars Customer since 2016

I came in for a color correction & I had never been to ladies & gentlemen before . Brian was amazing !! He really took the time my hair needed. He got me to the color I wanted but also left my hair in a healthy condition !

4 stars Customer since 2016

I had taken my son somewhere to get his haircut, and they did a horrible job. Samantha was able to make the best of it, and my son's hair turned out pretty cute!

4 stars Customer since 2016

I really liked my experience there, and I'm happy with my hair. However, I was absolutely SHOCKED at the price of my service. For a cut and color, I paid $260. I've visited your location in Mentor for half the cost. Are these prices really necessary??

4 stars Customer since 2016

I took a chance with a last minute haircut the day of my class reunion. I was worried because I'm loyal to my stylist in Chicago...but Ashley knew exactly what I needed and gave me a tremendous cut! This review should be 5 stars BUT this business tries to make all their bookings run through some salon appointment website and it doesn't WORK! And they don't show their phone # so to get that fabulous cut I had to call 411 to find them then make a 2nd call. The employees admit the site fails often. C'mon management, get a clue: a great service that your market can't reach.

5 stars Customer since 1998

Fantastic:)

5 stars Customer since 2016

Amazing service! Everyone was so nice and very attentive!

4 stars Customer since 2015

It was nice as usual, but I feel like the product may not have taken to my hair as in the past. I had the express keratin which usually lasts at least 6 weeks, and this treatment didn't seem to be as strong or last as long. Could be my hair getting used to it? Other than that, great experience!

5 stars Customer since 2011

Excellent excellent excellent. Penny is so awesome. She knows her products inside and out and how they would do on my face. So relaxing during the session. Highly recommend Penny and her expertise and knowledge