I usually come to Ladies and Gentlemen salon and spa for a hair cut and am always so pleased. This last time I had David and I left very unhappy. He is very nice, however, my only requests were to keep my hair long and not choppy and no layers too short in the front. I left with hair about 6.5" shorter than I came in with and layers so short I cannot pull them back in a pony tail. I told him pulling all my hair back is very important to me. I also had to go back in to the salon for him to correct the bottom of my hair in the back because it was uneven. Needless to say I was very upset.