My appointment was fine up until some woman brought her two children in under the age of 1, requesting haircuts done in a Mohawk style with clippers. From the moment the procedure started screaming and uncontrolled sobbing occurred. This continued for about 20 min. I was very disturbed at what was happening. With the high ceilings at the salon the noise level was unbearable. The stupid mother had requested the hairstyles which made the children look like animals. You should never allow children of that age service at the salon. My stylist apologized profusely, but I feel I should have my next service comped, this was a very non relaxing experience.
Kriza Salon Spa | Valencia replied:
We apologize for any inconvenience that was caused during your last service. We do our best to accommodate each customer equally and fairly. We have taken into account the issue at hand and will continue to do our best to ensure each customer comes and leaves with the best possible experience. Please keep in contact with us so that we may do our best to accommodate your future experience with Kriza.