91.2% would refer friends and family to us

1 stars Customer since 2013

It was Awesome!! I am coming back for another apt. this week.

3 stars Verified customer

The coloring job was good. The blow out after was not as good. The blow dryer was too hot. I wanted curls and it was straight. I get better blow outs at the drybar

5 stars Verified customer

Love my hair. Both stylists did a great job and I can't wait for my next appointment!

5 stars Customer since 2014

Really enjoyable experience. Great haircut, very relaxing environment.

2 stars Customer since 2014

Upon entering your store, I was greeted by a woman offering me a cup of tea, which was very nice. What wasn't as nice is the comment she made after it, which was, "Obviously you're not here for hair products," with a big proud smile on her face. Here's the thing: I know I have a bald head. The entire world knows I have a bald head. Maybe I just got done with my cancer treatments. Maybe I had alopecia or alopecia areota. Maybe my hair just naturally fell out on its own. One of those previous maybes is what happened in my case. I have a strong ego and self-esteem, I have dealt with people's comments for the last 16 years since I was first sick and I lost my hair, so I let it go and went on looking at Aveda face products to purchase. I made my selection and then went to the counter, where this same woman stood with two other co-worker, and for the second time, she proudly stated, "I told him he obviously wasn't here for hair products," again, with a big smile on her face. Her two co-workers eyes went somewhat wide and it was slightly uncomfortable for a moment as I just smiled back at her and nodded and how completely oblivious she was to how inappropriate her comment was not just once, but twice. I could have said something, I could have even just left without finishing my purchase, but again, I'm a grown up and honestly, I felt sorry for her and her complete disassociation with common courtesy and human being etiquette. I finished my purchase and exited, joining my partner outside who asked, "What the hell was wrong with her?" FYI: I own a successful marketing company and I can tell you this person is not marketing you well. I don't want to see anyone fired or disciplined, I prefer that we as a society learn and grow together. Perhaps you'll share this with the entire staff of Kriza Salon Spa in Sherman Oaks so that can happen. Perhaps not. On my part, I'll be doing my shopping elsewhere.

Kriza Salon Spa | Sherman Oaks replied:

Steve,

I would like to take a moment to apologize for your recent experience as it does not match the expectations we have for our employees. Thank you for sharing this with us so we can improve. Aveda Kriza-Sherman Oaks 818-501-1444

5 stars Customer since 2013

Wonderful results for hair color.

5 stars Customer since 2014

Chrys did such a wonderful job! I will definitely come back.

5 stars Customer since 2014

Had a wonderful first-timer experience, both my mom and I had been growing our hair for charity and decided once it reached the length we decided we deserved a salon cut and style. Making the reservation was easy and the receptionist was very helpful. Our stylist Jessie F. was a pleasure to work with, he listened and first cut-our-locks then styled to our liking. We are both very happy and will be going back.

Kriza Salon Spa | Sherman Oaks replied:

Thank you so much for your kind words, Louie. We are glad that both of you enjoyed your experience with us, and we look forward to seeing you again soon!

Take Care,

Aveda Kriza-Sherman Oaks

818-501-1444

5 stars Customer since 2013

chris is great. i drive from West Adams to get my haircut by him.

5 stars Customer since 2004

The employee was very helpful and friendly. I found just what I needed for my hair.

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