I have been going to Aveda since my prom & a very loyal customer - even when I move Id find the closest Aveda... last time I came in my head was burned, hair damaged and terrible job done. My stylist must've been having a bad day, she had annoying attitude and instead of doing her job did the opposite...
There are tons of salons I could go to in LA many cheaper and just the same quality as Aveda or some priced alike and MUCH better service. After that owner called to have me come in - very rude to her assistants... acted like a snob and STILL after 4 hours my hair looked nothing close to the color. I went to Salon Pure in Downtown and with a 2 hour fix it was all fine.
IF the local AVEDA (which are all owned by that person unfortunately) got their act together myself, and my referrals would love to be there - the products are great and the service USED to be too.
Kriza Salon Spa | Sherman Oaks replied:
Thank you for you feedback. We appreciate you taking the time to write a review. We are so sorry your experience at Kriza was unfortunate. We strive for the best customer service at Kriza and nothing less.