92.4% would refer friends and family to us

5 stars Customer since 2015

wonderful atmosphere, style, professionalism...

5 stars Verified customer

I've already recommended 4 friends to purchase products and services!

5 stars Verified customer

This salon is always great to visit. I always have a good experience and am happy with my hair.

5 stars Customer since 2011

Great experience as usual. Quincy is amazing.

4 stars Verified customer

Your company really has to examine the reasons why many of your Sherman Oaks store hair stylists and managers are quitting. You need to make it more $ interesting for them to stay. Many of their clients are leaving with them... Think about this!

5 stars Customer since 2012

I loved Quincy!! He was very patient with me considering the amount of times he needed to cut my hair to the length I was hoping for. He was awesome and made my experience at the salon very comfortable and relaxed.

5 stars Customer since 2014

Always a great experience having hair styled, from walking in and greeted with smiles to having Jennifer work her magic on my hair.

5 stars Customer since 2014

I had a fantastic experience at Kriza salon! Their attention to detail was mind blowing, and I felt that my stylist listened to every single thing I asked of her.

2 stars Customer since 2015

Wow, I was shocked poor Sommir was so crazy busy. He is fantastic, and 3 stars in absolutely no reflection on him - but clearly pulled in way too many directions yesterday. Poor Tanisha was a yo yo - start, stop, start, stop. I lost track of who was actually doing my hair and so did my daughter. I was a little disporiented to see so many new faces and thankfully we both left looking great, but the experience was pure chaos and not the relaxed environment we are used to at Aveda salons. If I can say something to the owners and managers - clients come to your salon because we like the products and the experience - We develop relationships with the stylists who 'get us' and make us look beautiful consistently. I have had three stylists in 6 months at your Kriza Sherman Oaks salon and am always on edge to change when some one gets it right. I left my previous Aveda slaon G spa on ventura after 3 years becuase the manager caused a mass exodus. Is this transient chaos normal for Aveda salons or what? Those kinds of relationships we develop with your stylists are not replaceable like batteries for us clients. We will FOLLOW a stylist if we find that rare relationship. Last week my appointment was canceled with Tiffany because she is no longer there, but no one bothered to call and tell me. I just happened to stop in because my roots were showing and I wanted to come in a day earlier. Turned out I wasn't even on the calendar. That is very disconcerting to a client to be forgotten and discarded. I'm hoping that things settle down there and get better with your staff retention or you will indeed have a client retention issue instead.

1 stars Verified customer

Staff was great!

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