Maggie always gets a five star for her appointments. She's great! But I gave you a 1 star because your facility is embarrassingly terrible. When will you finish the remodel? The salon had open flooring with no tile and the baseboards are missing. Your spa looks so worn and dirty. How can you charge such high prices in a dirty facility?
Thank you for your feedback. Maggie does an exceptional job and we are glad that you love her service. Regarding our remodel...the vast majority of the work has been completed and the feedback from our guests has been very positive. As with any project of this scope there are always going to be "punch list" items to followup after the major work has been completed. Most of those things cannot be planned for as they are uncovered or caused by the work being done. Furthermore we tried to accomplish this project with minimal impact on our staff's work schedules and our guests. With that in mind we have to work in small bits so things take a bit longer to complete. We are pleased with the results of the remodel which has transformed our space in a beautiful, bright and modern environment for all.