For my birthday you didn't even offer a tiny discount to get me to come in. Even 5% would have been showing an effort to want my business. I haven't gone to you for a while because you are usually over priced but I love the atmosphere. I was looking forward to any kind of attempt and you would probably had me back. Not anymore I can take my money to someone else who actually cares about there customers.
Shanna we definitely care about our guests and are sorry that you wouldn't think we'd want your continued business. We have many guest offers to show our appreciation for our guests. Our Lifestyle Rewards Program enables guests to receive complimentary services plus we have standing offers of $20 off any first time service of $60 or more and $10 off any first time service of $30 or more. Additionally, we have a guest offer of $30 for first time service on our most popular services. Thanks for your feedback.