2066 Central Drive
Green Bay, WI 54311

(920) 437-7980

Mon - Fri: 9:00AM - 9:00PM

Sat: 8:00AM - 6:00PM

Sun: Closed

93.4% would refer friends and family to us

3 stars Customer since 2014

My appointment had to be pushed back because the stylist I initially scheduled with quit. Which was totally understandable but I was pushed back a week and my appointment wasn't even entered in as the right service so we didn't have time to do what I initially wanted. And if the website is right, I went from being scheduled with a level 5 stylist to a level 2. My hair turned out pretty cute with the exception of the front portion. I thought maybe once I got home and styled it how I usually do, it would blend in more but it didn't. Several people, four people to be exact, have asked "what happened" which is sort of embarrassing :(

I called the salon to ask if I could come in to have just that part fixed and was advised firstly that I needed to send pictures to an email address. I wasn't offered an appointment to fix it just the email address and the person at the front desk didn't seem very apologetic. Maybe she just didn't know how to respond. Who knows.

I do think that she did a great job on the rest of my hair. And maybe I should have just rescheduled again or with another salon instead of proceeding. But I come to Aveda because I trust their stylists. I've only ever had two other bad experiences at an Aveda salon over the course of numerous years. And I normally don't worry about it but I have a formal event coming up next weekend. I don't want to provoke the same reactions there as I did at work today. Hopefully I hear back from someone soon.

5 stars Verified customer

Jessie was wonderful

5 stars Verified customer

I had Emily and she was great. I was recently in an accident and she was very careful and caring about the whole situation and the entire time I was there.

4 stars Customer since 2005

Emily gave me a great massage and paid attention to my concerns prior to and after.

4 stars Customer since 2005

Emily provided a very good massage and info.

5 stars Customer since 2005

Emily gives a lovely massage. She has a wonderful touch and is very accommodating as to the type of massage you want (relaxation, deep tissue) and the intensity of pressure.

5 stars Customer since 2016

Jesse was awsome again. She actually helped me decide how I am doing my hair for my daughter's wedding. She is out of town, so she can't do it for me. Many thanks for that. Lord knows she didn't have to.

1 stars Verified customer

My experience was less than satisfactory. I booked a couples massage, confirmed my appointment, checked in, and did my consultation with my significant other and then was taken to private rooms. When asked about the couples massage that we had an appointment for, then were we told that the room was not available as a bed was broken. I should have been notified prior to my appointment, that I had made weeks in advance, at the check in or even the consultation. What we had signed up for was not what we got. I could hear the other staff talking through my entire service, the bed that I was massaged on made crackling noises, and my service providers feet were sticking to the floor and making an awful sound. After my services were complete, I went downstairs to meet my significant other... who had been sitting there for approximately 15 minutes. His services were cut short. At check out, we were not offered any sort of discount but a very half hearted apology by the receptionist as well as "I will see that this situation is handled." Accompanied by some sort of circular fingerwave in my face. Ok, by whom? It's a day short of a week and I have yet to hear a peep, from anyone.

5 stars Customer since 2016

Awesome experience!

5 stars Verified customer