89.5% would refer friends and family to us

3 stars Customer since 2013

Nice office, friendly staff and good deal. Just hope the results are permanent!

5 stars Verified customer

The staff was very pleasant and made me feel very comfortable.

5 stars Customer since 2013

It was my first time there, people were great and friendly and the service was excellent.

1 stars

When I went in for a consultation, the "specialist" told me I was a really good candidate. I've now been through all 9 treatments and have only seen about 20% decrease in hair growth, which for paying $1,750 is not what I was expecting. The "lifelong membership" that i paid $230 for was a horrible deal since I have to pay $65 every time I go in now (that $1,750 only covered 9 treatments). Really regret coming here for the initial consultation.

Ideal Image - Chandler replied:

We apologize that you did not enjoy your experience with us. Ideal Image strives to provide the best customer service to our guests. If you have any questions or concerns, please feel free to contact our Customer Service Department at 813-286-8100 so that we may work to improve your guest experience.

5 stars Customer since 2013

Very friendly courteous staff

4 stars Verified customer

I would the best customer service and the employees are really educated.

Ideal Image - Chandler replied:

Thank you for taking the time to write a review. We are so glad you enjoyed your experience with us!

3 stars Verified customer

I signed up yesterday. PRICEY! 50% off and the cost was $3500.00 full brazilian (Just to give you an idea). I had my 1st treatment and I think I am satisfied?? They shaved me prior to treatment so I won't know the results of first treatment for a while.

Ideal Image - Chandler replied:

Thank you for taking the time to write a review, we value any and all feedback. We are happy you enjoyed your experience with us and we know you will love the results!

4 stars Verified customer

All of the staff were very knowledgeable and professional. I liked that their lasers are FDA approved for hair removal and that a licensed medical nurse was the person to do the actual procedure.

Ideal Image - Chandler replied:

Thank you for taking the time to write a review. We are so glad you enjoyed your experience with us. You will love the results!

5 stars Customer since 2012

What an experience! I did not expect to have my services performed the day of my consultation but the great staff worked me in. I am ready for the next appointment!

Ideal Image - Chandler replied:

Thank you for taking the time to write a review about us. We are so glad you enjoyed your experience with us!

5 stars Customer since 2012

Thank you for the awesome service you provided to my daughter and myself...Im so excited to see this journey though. Thank you again, Beverly

Ideal Image - Chandler replied:

We are so glad you enjoyed your experience with us. You are going to love the results and thank you for taking the time to write a review about us.

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