98.8% would refer friends and family to us

3 stars Verified customer

Office staff is very pleasant and is very organized using the latest, up to date technology on notifications and appointment reminders. I feel they over book however leaving patients waiting to be seen for up to 15 minutes or more past their appointment time yet they want to charge if you no show for your appointment. I also do not appreciate, what I consider a poor response, from possibly the Office Manager. They called me after my daughter finished up her appointment wanting a payment. I was taken back by the cost of the appointment. When asked what they did, the response I got was "I sent you an email on the treatment plan". I never received the treatment plan therefore didn't agree to it. Come to find out, they had my old email address so the email would have bounced back but the Manager or whoever was speaking with me on the phone didn't comment on that at all. If they wanted to hold me to the "emailed" treatment plan, they should have required a response either via email or via text.

5 stars Customer since 2014

Everyone, from Dr. Dew to her hygienists, was so kind and so competent. I wonder why it took so long for me to go to the dentist.

Howard Family Dental Southside replied:

Peter, thank you for your kind words. We are so glad you are comfortable and not afraid to go to the dentist anymore. That is one of our goals, to make our patients comfortable coming to our office. Thank you for choosing Howard Family Dental, we are excited to have you as a part of the family!

5 stars Customer since 2014

Everyone was very kind and welcoming; Dr. Dew is very caring and interested in helping

Howard Family Dental Southside replied:

Thank you, Tonja! We are very proud of our team and the care the provide. We are so glad you had a great visit to our office and look forward to seeing you at future appointments!

5 stars Customer since 2010

Great job every time. They make you feel at home an you are important.

Howard Family Dental Southside replied:

Thank you, Jermaine for allowing Howard Family Dental to be your dental home. We appreciate you!

5 stars Customer since 2014

Again I was provided excellent service and started right on time. Thank you to a great staff.

Howard Family Dental Southside replied:

Thank you, Kenneth for being such a great patient of Howard Family Dental! We appreciate you and the opportunity to work with you. We look forward to seeing you at your next visit!

5 stars Customer since 2014

Great experience really great dentist

Howard Family Dental Southside replied:

Thank you Tammara! We appreciate you and that you choose Howard Family Dental. We look forward to seeing you at your next visit!

4 stars Customer since 2014

Great job of tooth removal . I have felt no pain.

Howard Family Dental Southside replied:

Kenneth, we are so glad you are feeling better after your extraction! Thank you for choosing Howard Family Dental. We appreciate the opportunity to get to work with you!

5 stars Customer since 2014

Staff was great! Very informative and caring.

Howard Family Dental Southside replied:

Thank you, Nehemiha! We are so glad you had a great visit! We appreciate you and the opportunity to work with you!

5 stars Customer since 2014

The team at the Southside office is Amazing. Gina and Dr Dew, April, and the front office team have been so caring and supportive . I was so impressed and touched when Dr Dew called me the next day to check on me. I recommend this office to everyone. Thank you all for making this extensive dental work ... EASY TO HANDLE. MUCH THANKS

Heather Perlozzo

Howard Family Dental Southside replied:

Heather, we are so glad you are a part of the Howard Family Dental family and are so glad we get to help you smile! Thank you for sharing your kind words with us and your friends and family, it is such a kind compliment and we appreciate it!

5 stars Customer since 2014

I love Howard Family Dental. I was treated like a queen. The service they provided was excellent. I will be recommending this practice to my friends and family.

Howard Family Dental Southside replied:

Tia, we love you too! Thank you for choosing Howard Family Dental, we are so glad you do! We look forward to your next visit with us!