98.1% would refer friends and family to us

1 stars Customer since 2013

At first I thought they were wonderful. Then I had asked Abbey Dew if she did dental implants and she said yes, so I set up another appointment. Then the next appointment I find out I am going to get a bone marrow transplant but they don't do dental implants. So I got up to go and thought, no, I should say something. So Dr. Dew met me in her office and I said you told me you do bental implants and she said, no we don't do them here. Then I asked her 3 more questions to which she answered over and over again, you need to see a periodontist. I asked a 4th time to which she again said you need to see a periodontist. I was extremely humiliated that she kept repeating the same thing ever and over again. I heard her the first time . I was hurt and knew that I would have to look for another dentist. . It would have been nice if she had treated me with some compassion. We are real people seeing her and she could have told the truth and been professional. She acted like a robot repeating the same thing again and again. The woman that does the teeth cleaning is good, I will make a nice comment. . But Dr. Dew is not professional and, I believe, has no people skills.

Howard Family Dental Southside replied:

Thank you for sharing your experience, Mary Ann. Your feedback helps us improve! We understand you were able to speak with Dr. Dew and have resolved the misunderstanding. We appreciate having you as a patient and thank you again for communicating with us over this!

5 stars Verified customer

I have the most gentle hygienist EVER! Larrisa is extremely sweet, informative & she's passionate about her job. It's always nice to see her smiling face every 6 months. The entire group at Southside is friendly & welcoming. I recommend all of my family, friends & co-works to their office.

Howard Family Dental Southside replied:

Thank you for your kind words! A recommendation from a patient is the highest compliment we can receive!

5 stars Verified customer

Fast, professional, clean and very welcoming.

Howard Family Dental Southside replied:

Thank you for your kind words!

5 stars Verified customer

Another great visit to Dr. Dew and her team. New faces but the same great care. Thanks to Amanda!

Howard Family Dental Southside replied:

Thank you so much! We appreciate having you as a patient!

5 stars Customer since 2012

Amanda was great!

Howard Family Dental Southside replied:

Thank you so much for your positive feedback, Edward!

5 stars Customer since 2009

Excellent I always like dr dew and her staff

Howard Family Dental Southside replied:

Thank you, Aaron, for your positive feedback. We appreciate you!

5 stars Verified customer

Staff was friendly and polite. Care was given to decrease the pain to a minimum.

Howard Family Dental Southside replied:

Thank you! We are so glad you had a positive experience!

5 stars Customer since 2009

Very pleasant. Staff was great. I would recommend this practice to anyone looking for a new Dentist. Thanks

Howard Family Dental Southside replied:

Thank you, Michael. A recommendation from our patients is the highest compliment we can receive!

5 stars Customer since 2014

Very friendly and professional staff. Explained things very well with detailed xrays. Took the time needed to make me feel comfortable. Thank you.

Howard Family Dental Southside replied:

Thanks so much, Paula. Howard Family Dental strives to create an environment for care that is friendly, relaxed, and professional.

5 stars Customer since 2014

Very nice and clean! Friendly:)

Howard Family Dental Southside replied:

Thank you Laura! We appreciate having you as a patient!

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