97.8% would refer friends and family to us

1 stars Verified customer

why would I come back.

3 stars Verified customer

The repair was done quickly and I appreciated that. But the wait time to get it in and looked at for the initial estimate seemed very long. I was assured it would be able to be looked at by the end of the business day on Monday, but it didn't even get in until after 12noon on Tuesday, and I had to keep calling. Once it was ready to be fixed, however, the repair was done quickly and to my satisfaction.

1 stars

Tim consistently rips off customers, beware

1 stars Verified customer

I was not happy after leaving this time around. I feel like I've been to Hermantown Amoco for the last time. I sat there and was told that there was nothing wrong with my vehicle except that my wipers overheated and now they cooled off and are fine. Then I was charged $90 for an hour of labor. This is unacceptable. People can't afford that. I called another local company to see if that would be their procedure and they said never. I've always gladly brought my vehicle to you, but what think twice next time. That's quite steep to charge someone for an hour of looking at their vehicle that ends up having nothing wrong with it. I do believe you should get compensation, but $90 seems a little over the top.

4 stars Verified customer

Nice people, friendly, went out of the way to help me out. The only issue was that my check engine light was not checked out while in for an oil change.

5 stars Verified customer

TIM HAS ALWAYS TAKEN CARE OF ME AND MY CAR! TIM AND GEORGE BOTH HAD ALOT OF PATIENCE WHEN I KEPT HEARING A SOUND IN MY BRAKES MAKING ME THINK THEY WERE BAD WITHIN 7500 MILES OF THEM BEING REPLACED? I AM OCD WHEN IT COMES TO MAINTAINING MY CAR AND THEY ALWAYS TAKE CARE OF BOTH OF US I WILL ALWAYS USE THEM FOR MY CAR THANKS AGAIN

5 stars Verified customer

I appreciate their honesty and desire to provide quality service. My car problems problems are always addressed directly with no pressure for services not needed. The staff are always friendly and helpful.

4 stars Verified customer

Thanks guys for a great job and service on my SUV.

2 stars Verified customer

The car works just fine, but I was disappointed with how my car was taken care of at the lot. I stopped by Monday after work to check if the problem had been identified (as the car would not start) only to find my car UNLOCKED, in an open and accessible parking lot... with my stereo AND insurance information for anyone to take. It was only locked when we told the tech. When the car was finished, I started the car by remote access to let it warm up and thaw (as the windows were glazed over inside and out). Entered the car 10 minutes later to find out someone had activated the air conditioning. So heat and air conditioning were running at the same time. Very disappointing that the care of the vehicle was overlooked. I wonder if they would have treated their own car the same way?

3 stars Verified customer

The car works just fine, but I was disappointed with how my car was taken care of at the lot. I stopped by Monday after work to check if the problem had been identified (as the car would not start) only to find my car UNLOCKED, in an open and accessible parking lot... with my stereo AND insurance information for anyone to take. It was only locked when we told the tech. When the car was finished, I started the car by remote access to let it warm up and thaw (as the windows were glazed over inside and out). Entered the car 10 minutes later to find out someone had activated the air conditioning. So heat and air conditioning were running at the same time. Very disappointing that the care of the vehicle was overlooked. I wonder if they would have treated their own car the same way?

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