I brought my car in for two tires, just because the shop was near my lunch appointment. They took a look and realized that one of the tie rods was was about to break and needed replacement immediately. Everything was explained in detail. The repair time and charges were very reasonable. As I spent some quality time in the waiting room I could hear that every customer there was treated courteously, told about what needed or didn't need to be done, and advised on preventative maintenance. I will be back.