82.1% would refer friends and family to us

3 stars Verified customer

The first doctor that cleaned my teeth was very kind and considerate but the rest of the people that I came in contact with was okay because of a little misunderstanding about payment with one of the persons that helped me.

5 stars Customer since 2014

Was a great experience. Ms Denise wss the grestest!!! Cant wait to come back for my next visit. Staff was very helpful. Again thank you to ms denise, u rock

5 stars Customer since 2014

Thank you so much for the excellent and professional service you have provided to me. I intend to have my whole family to be enrolled at your clinic.

4 stars Customer since 2014

I was treated very well. I didn t mind getting a deep cleaning. I will come back.

3 stars Customer since 2012

The service was very good.

1 stars Verified customer

In my opinion your FOCUS should be on your DISSATIFIED custumoers and how you can better serve their needs . Afterall, good customer service is what makes a business thrive !!!!!! Thank you!

Gentle Dental Tabor Road replied:

We appreciate your comments! Thank you for letting us know your thoughts on this subject and we will strive to improve in this area.

2 stars Customer since 2014

I had an 11 o ' clock APPIONTMENT , sat in waiting area for nearly 2 hours because receptionist kept telling me my dental coverage was not active which was PROVEN to be UNTRUE . All that should have been sorted out before appointment was scheduled !!!!!!!!! As a WALK- IN, I 've been seen quicker than two hours !!!!!! ALL TIME IS OF EQUAL VALUE .....

Gentle Dental Tabor Road replied:

Thank you for your feedback. It is our goal to make every aspect of your visit with us a positive one. The management team has been alerted and will conduct the necessary coaching with the employee in question. We regret that we were not able to fully meet your needs and appreciate your efforts to continue working with us while we attempt to come to an amicable resolution to this issue.

5 stars Customer since 2014

The staff are friendly and provided me with excellent care.Only had one problem on my first visit and after i explained my issues,my problem was solved.

5 stars Customer since 2014

I had to get my tooth pulled. EVERYTHING was explained to me in full detail. The whole process was quick and painless. In fact, I didn't know that they were finish until I was told that I did good.

5 stars Customer since 2009

Work done in timely manner. It used to take at least three hours to visit, now Dr. Byrne has it down to about half that time.

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