81.7% would refer friends and family to us

1 stars Verified customer

In my opinion your FOCUS should be on your DISSATIFIED custumoers and how you can better serve their needs . Afterall, good customer service is what makes a business thrive !!!!!! Thank you!

Gentle Dental Tabor Road replied:

We appreciate your comments! Thank you for letting us know your thoughts on this subject and we will strive to improve in this area.

2 stars Customer since 2014

I had an 11 o ' clock APPIONTMENT , sat in waiting area for nearly 2 hours because receptionist kept telling me my dental coverage was not active which was PROVEN to be UNTRUE . All that should have been sorted out before appointment was scheduled !!!!!!!!! As a WALK- IN, I 've been seen quicker than two hours !!!!!! ALL TIME IS OF EQUAL VALUE .....

Gentle Dental Tabor Road replied:

Thank you for your feedback. It is our goal to make every aspect of your visit with us a positive one. The management team has been alerted and will conduct the necessary coaching with the employee in question. We regret that we were not able to fully meet your needs and appreciate your efforts to continue working with us while we attempt to come to an amicable resolution to this issue.

5 stars Customer since 2014

The staff are friendly and provided me with excellent care.Only had one problem on my first visit and after i explained my issues,my problem was solved.

5 stars Customer since 2014

I had to get my tooth pulled. EVERYTHING was explained to me in full detail. The whole process was quick and painless. In fact, I didn't know that they were finish until I was told that I did good.

5 stars Customer since 2009

Work done in timely manner. It used to take at least three hours to visit, now Dr. Byrne has it down to about half that time.

5 stars Customer since 2014

The care i received was excellent!! The staff members were very nice and friendly. I think they did a very good job

5 stars Customer since 2003

Everyone from the receptionist (who is the first person you meet) to the dentist has a way of making you feel at ease by explaining the procedures, doing the procedures with little to no pain and taking time to make sure you are comfortable. Also they helped in matching my Co-pays with the procedures so that it was not a financial hardship to have the necessary work done.

5 stars Customer since 2013

Everyone was Nice & respectful also funny! They Had Great Sense Of Humor !

3 stars Customer since 2014

The appointment went well although they gave me a price to pay then called me the next day to tell me it was a miscalculation and i owe more. Other than that i would describe my visit as good.

Gentle Dental Tabor Road replied:

We would like to extend our most sincere apologies for your discomfort. We are committed to quality dental care and we will do whatever it takes to ensure your satisfaction as a patient. Please contact the office with any further concerns.

4 stars Verified customer

This place is pretty quick from my perspective. Also, the dentist are social. I would recommend this place to anyone with no hesitation.

Gentle Dental Tabor Road replied:

Thank you for your comments; we will work to make every visit a great one!

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