Julie was GREAT. Always professional, timely, clear in communication about service and friendly. Front desk appointment issue this time. Received email to confirm my 10am appt, but then received call that my appt was at 9:45am and wanted to know if I could come earlier. I did and brought in copy of email confirming 10am for original appt. Front desk Lady did apologize for error. This was the first time having an appt mixup. Thanks for your professional services.