16126 Soutwest Fwy
STE 200
Sugar Land, TX 77479

Mon: 8:00AM - 5:00PM

Tue - Wed: 7:30AM - 3:30PM

Thu: 8:00AM - 5:00PM

Fri: 7:30AM - 2:00PM

Sat - Sun: Closed

91.5% would refer friends and family to us

5 stars Customer since 2012

My appointment was met on a timely basis; the clinic was clean and orderly, the hygienist did a good job and answered all my questions.

5 stars Customer since 2009

Excellent

4 stars Verified customer

Excellent service. Came in for a teeth cleaning and was in and out within 30 minutes. Would recommend to others.

5 stars Customer since 2007

Julie my hygienist was curtious, thorough and gentle. She explained every treatment with me.

5 stars Customer since 2014

Timely, Courteous and HONEST practice.

4 stars Customer since 2012

I was in and out in about 30 minutes.

1 stars Customer since 2011

I will not be coming back to GMS Sugar Land. The staff managing the oral surgeon's schedule and quotes with insurance is completely unprofessional. I didn't receive the "final quote" until the day before my consultation and scheduled surgery day. Not only was this person rude and dismissive, her phone etiquette is horrendous.

The "quote" was grossly unjust and overstated. It is not mandatory to have bone grafts for wisdom teeth removal, especially someone as young as 26 and the oral surgeon stated she would not perform the surgery without doing so. This tactic is just a ploy to gauge customers.

This horrible customer service prompted me to call several other local dentists. Every single one of them gave superior customer service compared to GMS. I've already had another consultation with Lake Pointe Dental and i'm so incredibly happy with my decision to choose Dr. Hoffman to perform my surgery. Not only did he address my concerns, his staff worked with me and went above and beyond to accommodate my schedule and situation. They worked with the insurance companies to ensure i didn't overpay anything.

I'm assuming GMS is just booming with business if they feel the need to be rude to patients so much so that they are leaving and going to their competitors. I'm also taking my general dentist needs to Anderson Dental after 4 years of being a GMS patient due to my recent experience. I had never had a problem before and actually enjoyed the visits when Dr. Hassid was the practicing dentist.

Now, I would never recommend any of my friends or family to GMS.

4 stars Verified customer

Quick fast and convenient. Friendly dental hygienist who does excellent work. Dentist answers all your questions, brief, but answers all your questions. I would recommend this place. The only issue I had was with billing (thus the missing star) for a while, but they do address it and look into your concerns and work with you.

4 stars Customer since 2008

Great SERVICE

5 stars Verified customer

Early appointment time which is always desired, so there was little wait time. Friendly service. Good cleaning.