Cleaning appointments have always been great. Julie has always provided professional service, concern giving me suggestions for home care and generally just a very nice person. I have had 2 crowns applied by 2 different Dentist and both were very good experiences. Both were very concerned with my pain level and being sure to provide very good fit of crown. I have been a patient for about 2 years (about 12 visits) and only issues are with last 2-3 visits. Appears there has been some change in check-out process after service. Usually my service is completed, service professional would walk me to front inside desk, Assistant would process payment and schedule next appointment. Change in this process last appointment and this one. Now service professional walks me out to again sit in waiting area, until called back inside by Assistant to process payment and schedule next appointment. I have not experienced this delay in check-out process in any other dentist or doctor office. Thanks..