98.0% would refer friends and family to us

5 stars Customer since 2010

Lisa is great!

5 stars Verified customer

Very good service

5 stars Customer since 2012

great as usual

5 stars Customer since 1998

love it

5 stars Customer since 2005

Excellent! !

5 stars Verified customer

It was a wonderful experience

5 stars Customer since 2011

carolyn does a spectacular job.

she knows what she is doing.

i have had several cuts with her and i am always pleased.

5 stars Customer since 2007

Trish did a great job.

4 stars Customer since 2013

The atmosphere was amazing. The smell of cookies and mint ice cream permeated the entire lobby. The televisions were non-stop sports. The massage room was cozy, dark, and aromatic with soft spa music playing in the background. My female masseuse, Heidi, was extremely cordial and asked questions about the areas I needed her to target. She even explained to me little things I could for myself that could prevent tense muscles and headaches. If I have any complaint, it's not about the service offered, but rather the fact that Heidi talked non-stop. She was extremely pleasant, but from the time the hour started until she finished, she was an open book and expected me to be so as well. I didn't want to be rude, so I laughed at her jokes and answered her questions. To each their own, but my personal preference is to relax, not think too much, and with minimal verbal contact. In a more social setting, Heidi would be a blast, but I doubt I will return to her for another massage. Having said that, however, I would absolutely recommend Fritz's to friends, family, and co-workers. The positives more than outweigh the one personal negative.

Fritz's for Men replied:

Jason,

Sorry your experience was less pleasant than it could have been due to chattiness in the treatment room. Our therapists are supposed to follow your lead - some people like to chat during massage, others don't.

At tip for you and anyone else getting massage, no matter where you go - communicate with your therapist. If you want to relax in quiet, tell her. If you need more or less pressure in an area, tell her. They are there to serve you and you should get the massage you want. No professional therapist will ever be offended by you communicating your preferences.

5 stars Verified customer

Vanessa is great! She is always ready at the appointment time and delivers great customer service.

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