96.5% would refer friends and family to us

5 stars Customer since 2011

As usual, every thing was taken care of in an efficient manner. Having used your services and tire sales for many years; I keep coming back on a regular schedule. Also, like your popcorn and other amenities.

5 stars Customer since 2012

Very good in all areas

5 stars Verified customer

This visit was for the 3,000 mile tire rotation. Shortly after checking in the car was taken into the service area. In less than an hour I was on my way home!!!

5 stars Customer since 2014

Great service and warranty coverage. Would recommend as the best in town. Very pleased...

Family Tire & Auto Service -New Bern replied:

Hello Jeff. Thank you for the nice review, we look forward to seeing you next time.

5 stars Customer since 2013

Fast and friendly as always!

Family Tire & Auto Service -New Bern replied:

Thank you for your business Mr. Hart.

5 stars Customer since 2013

Excellent service... reasonbly priced.

Family Tire & Auto Service -New Bern replied:

Hello Marianne, thank you for your business, we look forward to seeing you next time.

5 stars Verified customer

excellent service experience

5 stars Customer since 2012

I came back to Family Tire after a long absence. We had moved across town, where other services are available, but when I needed new tires, your store provided additional options. I felt the service on my quote was exemplary, the time frame to service the car was reasonable and an estimate for additional service was spot on. I will return, though a little out of my way, for additional services.

Family Tire & Auto Service -New Bern replied:

Hello Maggie,

Thanks for coming back to Family Tire. Let us know if there is ever anything we can do for you.

5 stars Customer since 2013

As always, the service was OUTSTANDING!

Family Tire & Auto Service -New Bern replied:

Mr, Ciesielski,

Thank you for your business, we look forward to seeing you next time.

5 stars Customer since 2014

Never disappointed with the service or cost when going here, you folks keep it competitive. Thanks

Family Tire & Auto Service -New Bern replied:

Mr. Nixon,

Thanks for the nice comments about Family Tire, we appreciate your business.

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