96.8% would refer friends and family to us

5 stars Verified customer

My wife and I love coming to family tire. We always have great service and the employees are very helpful and respectful. Christopher and Chris always make me laugh when we come in. They both know us by name when we come in and we really like that. We will never go anywhere else to have our vehicles worked on.

Family Tire & Auto Service -New Bern replied:

Dear Anonymous,

Thank you so much for the nice review, it made my day!

We appreciate your business!

Dave - Family Tire

5 stars Customer since 2011

Always a great group of employees

Family Tire & Auto Service -New Bern replied:

Hello Mr. Hall,

Thank you very much for complimenting our staff. I couldn't agree more! Thank you for your business and we look forward to seeing you next time.

Dave - Family Tire

5 stars Customer since 2011

Professional and friendly.

Family Tire & Auto Service -New Bern replied:

Thanks for the nice review Mr. Pagano. We appreciate your business and look forward to seeing you next time.

Dave - Family Tire

5 stars Customer since 2012

I thank you very much in the handling of the starter replacement,I had no idea that there was even a warranty on same.

Thanks for being so honest.

Leo

Family Tire & Auto Service -New Bern replied:

Hello Mr. Lewis,

I'm glad we were able to handle the warranty on your starter, happy to save you some money! We appreciate your business and look forward to seeing you next time.

Dave - Family Tire

5 stars Verified customer

As always, timely, professional service!

Family Tire & Auto Service -New Bern replied:

Hello Anonymous,

Thanks for the nice review of our service. We thank you for choosing Family Tire for your automotive service needs.

Dave - Family Tire

5 stars Customer since 2015

Great people and fantastic service. I really appreciate the way that they handle everything and discuss their findings.

Family Tire & Auto Service -New Bern replied:

Hello Frank,

Thanks for the nice review. We appreciate your business and look forward to seeing you next time.

Dave - Family Tire

5 stars Verified customer

It is always a pleasure doing business at family tire.

Family Tire & Auto Service -New Bern replied:

Hello Anonymous,

Thanks for choosing Family Tire for your automotive service needs. We look forward to seeing you next time.

Dave - Family Tire

5 stars Customer since 2012

Service was prompt courteous

Family Tire & Auto Service -New Bern replied:

Hello Mr. & Mrs. Ford,

Thank you for the nice review of our service and thanks for your business!

Dave - Family Tire

5 stars Verified customer

Excellent service!

Family Tire & Auto Service -New Bern replied:

Hello Anonymous,

Thanks for the nice review of our service! We appreciate your business and look forward to seeing you next time.

Dave - Family Tire

5 stars Customer since 2011

On time, courteous & completed in less than an hour. Made suggestions including est cost for future service without any high pressure to do it now.

Family Tire & Auto Service -New Bern replied:

Hello Mr. Beall,

Thanks for the nice review. We appreciate your business and are glad that you were satisfied with our service.

See you next time!

Dave - Family Tire

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