96.8% would refer friends and family to us

5 stars Customer since 2012

I trust them

Family Tire & Auto Service -New Bern replied:

Hello Ray,

Thank you for putting your trust in us! We appreciate your business and look forward to seeing you next time.

Dave - Family Tire

5 stars Verified customer

I am not from New Bern and didn't know them ahead of time. I was driving from a distance and Jenna was extraordinarily helpful over the phone; she helped find other places for me to go if I couldn't get there before Sunday when they would be closed. I did make it late on Saturday; everyone there was very helpful, and all went smoothly. (New battery and inspection.)

5 stars Verified customer

Service was quick and done at scheduled appointment time.

Family Tire & Auto Service -New Bern replied:

Hello Anonymous,

Thank you for the nice review, we appreciate your business!

Dave - Family Tire

5 stars Verified customer

Excellent, courteous, fast service

4 stars Customer since 2011

I was in and out fast this time. I appreciate the offerings in the waiting area.

Family Tire & Auto Service -New Bern replied:

Hello Troy,

We appreciate your business. Thanks for the positive comments about the service we provided! See you next time.

Dave - Family Tire

5 stars Customer since 2013

Outstanding service always treated well I will countiue to return for future service on both my Chevy truck and corvette

Family Tire & Auto Service -New Bern replied:

Hello Michael,

Thanks for the nice review. We look forward to taking care of your vehicles in the future.

Dave - Family Tire

5 stars Customer since 2011

Family Tire, you were spot on in fixing the A/C in my 2014 Kia Sorento. It was definitely coming on colder at the lower numbers afterwards.

Can't imagine going to another Auto Service.

Family Tire & Auto Service -New Bern replied:

Hi Shari,

Thanks for the nice review. I'm glad we were able to get your AC blowing cold again, you will need it in the coming months!

Dave - Family Tire

4 stars Verified customer

Courteous and knowledgeable

Family Tire & Auto Service -New Bern replied:

Hello Anonymous,

I'm glad you had a good experience at our facility. We appreciate your business and are glad that you choose Family Tire for your automotive service needs.

Dave - Family Tire

5 stars Customer since 2014

Very impressed with the professionalism of the staff and the cleanliness of the facility. I always receive great and reliable service which is the reason I keep bringing my vehicles to Family Tire.

Family Tire & Auto Service -New Bern replied:

Hi Jason,

Thank you for putting your trust in Family Tire. I'm glad that you continue to have good experiences with our service. Thank you for your business.

Dave - Family Tire

5 stars Customer since 2011

good experience.

Family Tire & Auto Service -New Bern replied:

Hi Marlin & Bonnie,

Thanks for the nice review. We appreciate your business very much!

Dave,

Family Tire

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