98.7% would refer friends and family to us

5 stars Customer since 2016

They were Kind, very efficient and polite.

5 stars Customer since 2007

Very professional. Took the time to answer my questions. Friendly staff and state of the art equipment.

5 stars Customer since 2014

Excellent eye care and service, I would highly recommend Vision Source.

5 stars Customer since 1994

Always a great experience. Excellent service with Doctors and Staff.

5 stars Customer since 2012

Everyone is friendly. Service is good. Very professional and thorough.

5 stars Verified customer

My experience was very good. I walked in for my appointment and the receptionist was very friendly and helpful. My appointment time was was 8:50 and they took me right in. The examine was about a half hour to 45 min long. Any questions you may have, they are right there with the answers you need. When its time to pick out your frames, they are very helpful, just wish the selection was a little better. I do not feel that is the eye doctors fault, not much you can do for glasses. Over all experience was great, would highly recommend them to any one.

3 stars Verified customer

Long wait time and wanted to get new pair of glasses but optometrist never asked if I needed help and was around corner talking with staff about other personal issues. I went to check out and she brought my chart up and still never asked me if I needed help and now I will buy glasses elsewhere.

Vision Source of Spencer, Drs. Thamel, Ricciardi and Horn replied:

Thank you for your review. We are sorry that you had a less than exceptional experience as we always try to provide great customer services. We are unable to evaluate the exact situation as this is anonymous. We will discuss at our next staff meeting.

5 stars Verified customer

It was excellent. Dr. Thamel is very thorough, appointments are on time, and everyone there is very professional and pleasant.

5 stars Customer since 1997

Remarkable ! First time with Dr. Horn , nice appointment !

5 stars Verified customer

Dr. Ricciardi goes above and beyond to explain each test she performs along the way. She also makes sure to look over her notes before meeting with you. She always asks about your personal life in response to her notes. She is knowledgable and has a relaxed way about her that makes you feel like you are visiting an old friend! If only all doctors did this! I do wish their eyewear was more affordable!

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