88.7% would refer friends and family to us

2 stars Verified customer

Very disappointed. The old dentist left, and the new dentist must be VERY extreme with his diagnosis. He only saw me for about 2 minutes, and said I needed 4 crowns! I was in there 6 months ago, and was never told that by the prior dentist...TOO EXTREME for me. I was suppose to wait in the back for someone to go over the treatment plan, but after waiting in FREEZING temps over 35 minutes, I decided to check out and leave. The receiptionist said she would email me the treatment plan, but I still haven't received it, and it's been almost 2 weeks. There has always been a very long wait (while in the chair getting work done...average appt was 2 hours every time), but the dentist was worth it. I doubt I will go back...I don't feel the new dentist is right for me.

1 stars Customer since 2011

There is such poor customer service and the dentist was so incredibly rude that I walked out. I am a realtor and I will NEVER recommend this place to any of my clients. I would be out of business if I ever treated my clients the way I was treated at Family Dentistry of Round Rock.

5 stars Verified customer

Ms. McCaulley the lady that cleaned my son's teeth was awesome with him. She was so patience and kind. She did an excellent job on my son's front teeth.

5 stars Customer since 2013

As always, the entire staff was friendly and obviously happy to be there. They make going to the dentist almost a pleasure.

4 stars Verified customer

Friendly staff. Nice and clean place. The dentist doctor very patient and comprehensive. I recommend this dentist clinic.

5 stars Verified customer

It was great. Very capable people.

5 stars Customer since 2012

Appointment was on time and the care provided was gentle and very efficient. Also, the ladies at the front desk were very welcoming, even addressed me by my name. That made me feel like I was more than just another source of income for the company.

4 stars Verified customer

Great knowledgeable and friendly staff!

5 stars Customer since 2012

Very professional staff and quality of work. They have you in mind, not themselves!

5 stars Customer since 2014

Great place, great people!!!