At first I was referred by My Primary Doctor to Planned Parenthood - yet they were highly loaded. I googled and found FPA. I called right away. A nice and polite lady answered and scheduled an appointment for the next day. I had a good and professional experience. There were few steps - paperwork, a short time with the nurse, insurance issues and payment, blood test, ultrasound check, having the pill, and having few more for the last step, which was to be carried out at home. I had all the instructions at hand including an emergency number I could call if things went wrong.
I agree with the other reviewers that the waiting time is very long, I also noted this to the clinic stuff. They are well aware of this issue and said it was because of the high load and the short of personal, which they hope to solve soon. I had a good experience - the personals are welcoming ,nice and know their job. They are trying to be quick as possible to accommodate the high load. I would give them 5* if the waiting the was shorter. I highly recommend!