100.0% would refer friends and family to us

5 stars Verified customer

I had a completely positive experience for something that no women wants to have to go through. The staff was completely fabulous and must mention the NP who I met at my first appointment on Friday and then followed up with me on Saturday. She was such a blessing and I was able to share with her my story and felt an immediate kinship with her.

5 stars Verified customer

I don't even know where to start.

Being in a situation that requires to to visit this clinic, can be unpleasant. The staff do whatever it takes to make you feel comfortable and almost "at home." From the moment I walked in the door, I felt taken care of. Every step of the way, I didn't once feel awkward. The staff does an excellent job on keeping you informed of what is going on every step of your visit. They're professional, but more importantly, extremely friendly.

If you, or a friend, are in need of some care for anything female, this is the place to go.

Keep up the great work!

5 stars Customer since 2014

Professional.

4 stars Verified customer

Everyone who worked at the clinic was so kind, accommodating, and comforting. For the experience alone it was worth the pretty long wait time :) oh and some music maybe would be nice- it's so quiet in there! All in all I would highly recommend

5 stars Verified customer

La atencion fue personalizada, discreta, los médicos en todo momento se mostraron profesionales y me explicaron el procedimiento brevemente aunque ya se me había notificado antes en que consistiría, cuidaron mi pudor y fueron amables a mi egreso. Estoy agradecida pese a que no fue una buen momento el que quiero conservaron hicieron de esta una experiencia menos dolorosa. Gracias

4 stars Verified customer

So thankful for FPA. They're very professional (except the front desk girl) and made an incredibly difficult situation much easier to bare. Debbie, as well as all of the nurses and doctor I met with with were all wonderful. I was scared and anxious about my surgical abortion, but it turns out the worst part (other than the decision itself) was the finger prick for blood. No lie. For the procedure itself they had me lay down on the table in the OR while they prepped me and talked to me about unrelated things to keep my mind occupied. I remember telling them I was scared....they promised me I wouldn't feel or remember a thing. They were very kind. I said I was scared once more...then tasted a funny taste in my mouth...looked at the ceiling wondering how long before I would be asleep...and that's the last thing I remember. This turned into the best possible experience for such a terrible thing to go through. This was an incredibly difficult decision to make, most difficult of my life and FPA made it the most easy and smooth experience that was possible. Thank goodness for IV sedation. The only reason for the 4 star rating was the because of the front desk girl. She was my first impression of the clinic and was not very helpful or seemingly knowledgeable, which made me initially question my decision to use their clinic. She gave me a lack of confidence in their facility. However, my stellar experience with the rest of the staff made up for her.

4 stars Verified customer

Everyone was really nice to me, making me feel as comfortable as they could. (Especially a nurse named Debbie, she was very friendly and treated me like I was a friend, rather than just another client passing through) My only complaint is that they accidentally scheduled me for my procedure at the wrong clinic on the wrong day. Also, there is a lot of waiting to get through the process. But overall, I made a good choice by choosing FPA !Thank you!

5 stars Customer since 2014

So helpful, thank you all for doing what you do. I've been to planned parent hood for my first abortion and was appalled and left filled with pain and ended up having to go in to a clinic again to pass a clot they missed, from start to finish everyone helped me put expecially Debbie she was kind and made the whole expeirence bearable. Thank you all again!

5 stars Customer since 2014

Fast, quick and professional

3 stars Customer since 2014

The staff was friendly and nice. When I'd visited the facility during the weekday the lobby was peaceful and a nice place to be. When I had a second appointment that following Saturday, a whole other experience. The lobby was packed, people were talking on there cell phones, laying across the seating, no consideration for others there. I was greatly disappointed that the staff didn't do more to manage and control the waiting room.

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