94.7% would refer friends and family to us

5 stars Verified customer

The staff here are outstanding! They are extremely kind, polite, empathetic and professional. Every step of the process I was treated with dignity and respect. I walked in there terrified and they made sure to explain everything to me. From filling out the paperwork to financial aid I didn't know was available to my procedure they were wonderful. Thank you for making one of the hardest days in my life more bearable.

2 stars Verified customer

The person on the phone to schedule the appointment was very nice, so t was a bit of a surprise to see the contrast in staff attitude n the office. Maybe abortion clinics are not the place for a warm atmosphere but everything about the process felt so mechanical. Plus, The front desk staff informed me at the front desk that my insurance was not contracted with them and they couldn't contact me -even though I got an email and text reminder. She and a few other staff didn't stop to introduce themselves. of course, a few others on staff were friendly like i expected. I still sought services there because I had already mentally prepared myself for it, my friend accompanied me, and the father and I took a few weeks to make a decision of what to do that we were on the end timeline border of the D&C, which I believe is more humane for the unborn child and less risky and damaging to my body from what I read. I still feel a bit uneasy about what happened. If I had more of a time buffer, I may have declined their services and explored somewhere else.

5 stars Customer since 2015

I love this place , the staff are very nice and helpful .

they time was enough to get the paper done. it was a great experience,I appreciate their time and effort

5 stars Customer since 2013

Excellent doctor always nice and explains everything.

1 stars Customer since 2015

Overall my experience at FPA as excellent! I loved the staff, they really made my visits easier emotionally. They were all very friendly and genuine. Only not so great part of my appointments was after leaving my appointment in the office on Third Ave. was I received a parking citation. due to such awful availability of parking. No fault of personnel, only my lack of knowledge of parking situation. I would recommend your services to anyone, they are the BEST !!

5 stars Verified customer

Everyone was completely helpful and more thoughtful than I could've imagined... I've spent the past 2 nights thanking God for the caring and concerned woman who helped me every step of the way, room by room, by their kindness and compassion. They made an extremly hard choice less painful. One thing I really didn't expect. I'm forever grateful for the tender way they treated me. I really needed that that day too... Biggest hugs to all the tecs, nurses, paperwork ladies. Thank you so much

5 stars Customer since 2014

Nurse Practitioner, Carla is wonderful. I met her on my first visit when I needed help and felt so well taken care of that I decided to return for other services. It's really nice to find someone that makes you feel you are important, your concerns are important and that they do care. She is really great at what she does! Thanks, Carla!

4 stars Verified customer

At first I was referred by My Primary Doctor to Planned Parenthood - yet they were highly loaded. I googled and found FPA. I called right away. A nice and polite lady answered and scheduled an appointment for the next day. I had a good and professional experience. There were few steps - paperwork, a short time with the nurse, insurance issues and payment, blood test, ultrasound check, having the pill, and having few more for the last step, which was to be carried out at home. I had all the instructions at hand including an emergency number I could call if things went wrong.

I agree with the other reviewers that the waiting time is very long, I also noted this to the clinic stuff. They are well aware of this issue and said it was because of the high load and the short of personal, which they hope to solve soon. I had a good experience - the personals are welcoming ,nice and know their job. They are trying to be quick as possible to accommodate the high load. I would give them 5* if the waiting the was shorter. I highly recommend!

5 stars Verified customer

Excelente atencion y servicio, todos son muy amables y te hacen sentir como en casa, resuelven todas tus dudas, son muy profesionales.

5 stars Verified customer