the tires I bought from Evans were great and for a great price. However, the loose wheels I brought in were not returned in the same condition. Carlos was very professional with me however, because the damage done to the wheels would not be seen when the lug nut covers were attached, no service recovery was performed on his part. The photos he showed me prior to the install do not show the damage to said area. I am too exhausted to fight anymore, as I am a night shift trauma RN and applying to the military. I have given up on people to do the right thing any more. And that is really said, but is the norm now a days, I guess.