93.2% would refer friends and family to us

1 stars Verified customer

Was told from one hour to hour and a half at the max, try 2 hours and 15 minutes as I watch the guy working on my car eating taking a break. Also it would be nice if you ask to inspect my car before. I don't need a break down of repairs every time I get an alignment and an oil change. Then too top it off they pull my car out its done and it takes another 15 minutes to get checked out, and that took me standing up at the front counter. Bad bad service wish el cajon staff would swap with the one on balboa.

4 stars Customer since 2016

I received an ad about a buy 2 get 2 free special and called to get a quote. I spoke to a gentlemen named Carlton and he was very helpful in getting me a quote. I was given the total out the door price which I appreciate so I don't have to estimate any taxes and fees. I called Carlton the next day to schedule an appointment and was told to head right in and ask for Carlos. I got there and asked for Carlos like I was instructed to do and Carlos was the person who greeted me. I told him my name and phone number and he pulled up the quote. I also asked about a special for nitrogen tires and he said no problem. I continued to be a pain and asked about the 10 dollar off yelp check in deal and was told of course I could use that too. I asked how long the wait would be and was told about 2 hours. I was a little upset by this because I was calling to make an appointment to avoid a 2 hour wait. I walked away and had lunch. I was called by someone else about an hour later and told my car was done. I appreciated that my car was done in less time than estimated. I paid and went to my car. We noticed however the tires did not have the green cap on the valve stem indicating nitrogen tires and I asked. They did not fill with nitrogen as I had requested. I was told to pull the car right up and within 5 minutes they had the tires deflated and refilled with nitrogen. I asked that my spare tire get one of the new tires and keep one of my old tires as a spare and they obliged with my request with no hesitation. They saved the best tire and put it back where my spare belongs. All in all I had great experience with this Evan's tire location and the employees were great to deal with. I got a great deal on tires.

5 stars Verified customer

The service man new the car and new the tires that gave good service and no problems since the car is an suv type. Sort of heavy and taller .

5 stars Customer since 2016

They were prompt and friendly when I called for a quote for some new tires. I went in on a Sunday when it was storming outside and they were super busy. John at the front desk was great and helped me out as soon as he could. The deal (4 tires for the price of 2) was great, and so was the service.

5 stars Customer since 2016

I was the first customer yesterday at the store in Clairemont, San Diego. Needed 4 tires, 4 wheel alignment and oil change. Stumbled in to the buy 2 get 2 free Yokahama deal, which was fantastic. Walked in at 8...left at 8:55. Amazing! The guys, especially Carlos, were very nice...no pressure to buy anything else...few suggestions on other services needed and quote to go along with those suggestions. I believe I spent more time at the car wash than I did getting all of the stuff mentioned above. Great customer service. I will go back...no question. - Nathan

3 stars Verified customer

I've been coming here for all my car services for the past 5 years and haven't had any issues until this last time when I I dropped my car off first thing in the morning on Sunday for a transmission flush, brake fluid exchange, power steering fluid exchange, and tire rotation/alignment. My car was promised to be done by 12 noon. However at 1pm I still hadn't heard anything so I called and found out it would be another half hour. I understand there are delays but adding 1.5 hours to a service I was promised would take at most 3 hours was a bit ridiculous. Also, they always print out the results of the alignment but this time they didn't because their printer was jammed. I'm hoping they actually did it because I have no proof besides my receipt. I'm hoping next time will be better.

5 stars Customer since 2015

Thanks!!

Great service!!

5 stars Customer since 2016

Helpful from the start sales rep Carlos got me started as soon as possible.

5 stars Verified customer

Very professional and easy process. Thanks guys!!!

5 stars Customer since 2016

Good price fast