I made an appointment a week in advance, showed up early and waited past my appointment time to find out my tires had not been ordered. This resulted in delaying and postponing other things I had planned. Only thing that kept me from doing business elsewhere was the buy 2 tires get 2 free deal. Otherwise It would be another 10 years before I gave another chance to Evans Tire. Yes I had issues 10 years before. Not happy at all. I'll use the free rotation etc from the insurance i bought on the tires but its not likely I will do further business.